Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Competition Subaru of Smithtown
St James, NY
591 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 591 reviews
October 04, 2018
Bait and Switch Lesson I cannot believe what we experienced with this dealership! I called yesterday and spoke to Melissa in used vehicle sales and was VERY specific (with I cannot believe what we experienced with this dealership! I called yesterday and spoke to Melissa in used vehicle sales and was VERY specific (with a dollar amount) on how much we were looking to spend on a car with our daughter. She talked to me, in detail, about a car they had available (shown on website) for a higher price, telling me that it was available for the price I was looking for because a person who had put down a deposit was unable to obtain financing. Called again today and spoke to Corrine regarding same vehicle, at which time she pulled up my previous conversation history with Melissa and confirmed car was available to look at, at price we were looking for. My daughter and I made appointment and drove over to see car. We arrived early, so we went into lot, found car, and happily gave it the once over. At our appointment time, we eagerly went in and were told the salesman (Roger maybe?) would be with us shortly. When we were introduced to salesman, we told him we had already looked in car, and he told us he couldn’t “let the car go at the price we were looking for”! What???? He immediately offered us another vehicle that was $800 over our stated budget! I told my daughter she just learned what “bait and switch” means! How disappointing! More
by Linda M.
Employees Worked With
Salesman not sure of name (Roger?), Melissa Kendall, Corinne Johnsen
September 25, 2018
"Highly recommend" Bought my 2nd Crosstrek thru Cathy Kelleher, she helped me get the best price on a vehicle. She was very polite and very knowledgeable.I would recomme Bought my 2nd Crosstrek thru Cathy Kelleher, she helped me get the best price on a vehicle. She was very polite and very knowledgeable.I would recommend Cathy Kelleher and the dealership very highly More
by PatC
Employees Worked With
Cathy Kelleher, Lisa Sessa, Corinne Johnsen, Mary Spira, Dina Gasparini
September 20, 2018
Excellent & knowledgeable salesman. Rodney McCabe Mr.mcCabe was courteous , knowledgeable, and helped us through the decision process . We are satisfied with the outcome, and look forward to many year Mr.mcCabe was courteous , knowledgeable, and helped us through the decision process . We are satisfied with the outcome, and look forward to many years of dependable service from our outback More
by JMK6-12-56
Employees Worked With
Erik Tops, Rodney McCabe
September 20, 2018
Great service Competition Subaru always has great customer service and a clean showroom. Everyone was so friendly and helpful. I would definitely recommend this de Competition Subaru always has great customer service and a clean showroom. Everyone was so friendly and helpful. I would definitely recommend this dealership to others! More
by MichelleB
Employees Worked With
Christopher Barcelo
September 20, 2018
Excellant service experience Mary Spira is a true professional and a tremendous asset to the company. Mary and the whole service experience is why I will return again and again. Mary Spira is a true professional and a tremendous asset to the company. Mary and the whole service experience is why I will return again and again. More
by arlie
Employees Worked With
Mary Spira
September 17, 2018
The #1 dealer to purchase a Subaru Purchased my first vehicle in 2013, and I just purchased a 2018 in June, had it in for a 3 month service on Sept. 4, everyone from sales to service ha Purchased my first vehicle in 2013, and I just purchased a 2018 in June, had it in for a 3 month service on Sept. 4, everyone from sales to service has been first rate, especially Erik and Vin More
by 2018 Legacy
Employees Worked With
Nash, Vincent Direnzo, Erik Tops
September 13, 2018
Best Service Advisor Ever Mary Spira is the best service advisor that I have ever worked with. My family and I currently own 4 Subarus and 3 of them have been recently service Mary Spira is the best service advisor that I have ever worked with. My family and I currently own 4 Subarus and 3 of them have been recently serviced. All of which I worked with Mary. She is knowledgeable, energetic and always goes the extra mile to get things done. Thank you Mary! More
by tonycnb
Employees Worked With
Mary Spira
September 13, 2018
Love Subaru I just purchased my second Subaru Crosstrek and love it! I had the pleasure of working with Tim McCrum and he did everything possible to make the deal I just purchased my second Subaru Crosstrek and love it! I had the pleasure of working with Tim McCrum and he did everything possible to make the deal happen. Of course he made me very happy by making sure I got everything I needed with my new Crosstrek and made the delivery process so smooth. Tim was on top of all aspects of the sale, from the color, specifications and getting me a great price. Thanks to Tim, Lisa and Dina for making me a happy customer! More
by Jules728
Employees Worked With
Lisa Sessa, Tim McCrum, Dina Gasparini
September 13, 2018
Mary Spira Is an excellent service advisor for Competition Subaru of Smithtown. She doesn’t over promise or ubder deliver. I live closer to other dealerships, b Is an excellent service advisor for Competition Subaru of Smithtown. She doesn’t over promise or ubder deliver. I live closer to other dealerships, but they have a customer for life in me! More
by Scott2810
Employees Worked With
Mary Spira
September 13, 2018
Quick, comfortable and easy! This was by far the easiest and least stressful car buying experience we have had. Bart Mandaro was extremely helpful, honest, on top of things. We we This was by far the easiest and least stressful car buying experience we have had. Bart Mandaro was extremely helpful, honest, on top of things. We were able to get the car very quickly with no issues what so ever. Bart also took a lot of time to show us the features of the car. We will definitely come back to Competition Subaru. More
by NickD
Employees Worked With
Bart Mandaro , Erik Tops
