Competition Subaru of Smithtown
St James, NY
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Service Department Love having my car serviced at your dealership. It is always clean and the people are pleasant and happy. The restroom is clean, the coffee good and t Love having my car serviced at your dealership. It is always clean and the people are pleasant and happy. The restroom is clean, the coffee good and the wait time seems to fly by. When the service is complete I feel confident that my car is in tip top shape and safe to drive. Always a good vibe there. More
Purchase New Outback My first Subaru and 5th auto that I have purchased new, I usually keep them between 7-10 years. I worked with Norris Capobianco my sales rep and he di My first Subaru and 5th auto that I have purchased new, I usually keep them between 7-10 years. I worked with Norris Capobianco my sales rep and he did an outstanding job from start - test drive & explaining all my concerns... to completion - showing me all the new features and how to use them. Erik Tops helped me with financing... and that went smooth also. I was able to ride home in my new car the same day! Very happy with the process and look forward to many years with my new Outback! Thanks Norris More
outstanding I called my salesman about a service issue that I was having with my 2017 Legecy.I called Norris Capobianco from Donaldson Subaru because I was treate I called my salesman about a service issue that I was having with my 2017 Legecy.I called Norris Capobianco from Donaldson Subaru because I was treated very porely at Donaldson so he then put me onto Mary Spira service consultant at Competition Subaru & Norris had already spoke to Mary for me so I left Donaldson not happy at all & my issue not fixed so as I arrived at Competition Subaru I was greeted by a young man asking me how can he help me listened to my problem & showed me where to park & where to go see Mary. I I sat with Mary & she already had all of my issues in her computer because Norris had already informed her. Mary then proceeded to let me know that she has a loaner car all ready for me because my car's problem seems to be a very detailed problem. I just want who ever to know how POOFFECIONAL & HAPPY that the team effort at Competition Subaru Of Smithtown was for me. Also I hope that Donaldson Subaru GETS THERE ACT TOGETHER!!!!!!!!!!!!!! Yours Truly Alex Jermann More
Friendly and relaxing, nice people.. The salespeople were friendly and not pushy at all. We dealt with Norris and he was calm and reassuring about our purchase. I love my outback.....Al The salespeople were friendly and not pushy at all. We dealt with Norris and he was calm and reassuring about our purchase. I love my outback.....Also the person who sells the exstended warranty was very nice. More
Super Leasing Experience We just leased a Subaru Outback Limited. The whole experience was about as simple and painless as we have ever experienced. Norris, our salesperson, We just leased a Subaru Outback Limited. The whole experience was about as simple and painless as we have ever experienced. Norris, our salesperson, gave us a great deal right from the start. There was no pressure and he acted completely professional throughout the entire process. More
Wonderful!!!! We were in the market for a new car and we heard that the Suburu contained many of the new safety features that interested us. We went to Competition We were in the market for a new car and we heard that the Suburu contained many of the new safety features that interested us. We went to Competition Suburu and met with Cathy Kelleher, a sales representative. She could not have been more helpful, and within a short time, we had purchased a 2018 Outback that had EVERYTHING we wanted. for a price we could afford. Cathy is a gem! She explained all the features, and there are many of them, until she was satisfied that we understood how to use them. In addition, she offered her availability if we had any further questions. The entire experience could not have been better. More
Great dealership I went to competition Subaru because it was the closest dealership near me, and I really wanted a new crosstrek. This was my first ever new car and I I went to competition Subaru because it was the closest dealership near me, and I really wanted a new crosstrek. This was my first ever new car and I couldn't be happier. Jeff was the person who I had spoke to the whole time and made my car buying experience very painless and stress free. Even after I bought the car he called me to see how I was enjoying my new vehicle. The rest of the staff at competition Subaru was also very friendly. I could not be happier with my new crosstrek and the car buying experience I got from competition Subaru. I have no doubt when I purchase another Subaru again, I will definitely be going to Jeff at competition Subaru! More
Great Car Buying Experience Just purchased our second Subaru from Cathy Kelleher at Competion Subaru and had another great experience with no hassle. It is a pleasure to due Just purchased our second Subaru from Cathy Kelleher at Competion Subaru and had another great experience with no hassle. It is a pleasure to due business here. Cathy is always very helpful and honest and actually makes the car buying experience a pleasure. Dina completed our paperwork and the whole experience went very smoothly. Both the Outback and Legacy are solid, safe cars with a great ride and I would highly recommend them. Would definitely purchase here again! More
A pleasant and expedient car buying experience. My wife was in need of a new vehicle and had her heart set on a Subaru. We went into the showroom on Wednesday, Nov. 1 2017, and were assisted by Sal My wife was in need of a new vehicle and had her heart set on a Subaru. We went into the showroom on Wednesday, Nov. 1 2017, and were assisted by Sales Consultant Jeff Barkan. We explained our needs and he directed us to the Forester. Jeff explained in simple terms the options that were available. He was more than helpful mainly because he didn't try to recommend options we didn't want or need and let the car sell itself. We agreed that we would return on Saturday, Nov 4th to finalize the deal. I have purchased several new cars over the years and thanks to Jeff and Erik, the Business Manager, this was the most stress free and enjoyable buying experience ever. The Service Department gave us a pleasant but unexpected surprise. While we were finalizing the purchase, they installed the remote start that we were given a "We Owe" on. I was expecting to have to return to the dealership at a later date to have it installed but that became unnecessary. Thank you to Jeff, Erik, and the entire staff at Competition Subaru for an outstanding Customer Service experience. More
Calm efficient buying experience After visiting a few of the local dealers I ended up at Competition Subaru of Smithtown. Norris brought a calmness to the buying experience. He laid After visiting a few of the local dealers I ended up at Competition Subaru of Smithtown. Norris brought a calmness to the buying experience. He laid out the details slowly and clearly which meant a lot to me considering this was my first new car. The price was the better than the others, although not by much. I believe he did the best he could do. The icing on the cake with Norris is that he gave me his personal numbers before we even finalized the deal. He answered my questions on his days off. Picking up my car aster signing was breeze and he was super vigilant when my Sirius trial didn't start on its own. I wouldn't have changed anything with this car buying experience. More


