Concord Honda

Customer Service The worst experience ever buying a car! I made an appointment to a sales person and they had me wait over thirty minutes before. Someone saw me. The The worst experience ever buying a car! I made an appointment to a sales person and they had me wait over thirty minutes before. Someone saw me. The appraisal for my trade-in took over forty minutes Then they low balled on the value of my car. The transaction was a horrible experience Lies, Lies, and More Lies. I would not recommend this dealer. There are much better customer service sales representatives out there. More

Best price for two Hondas we bought and excellant service. Bought two new Hondas within a week of each other. Best price in town. Have been taking both of them in for regular service and never have any compl Bought two new Hondas within a week of each other. Best price in town. Have been taking both of them in for regular service and never have any complaints. Just did the first 30,000 mile checkup / service on my wife's CR-V and between my service advisor Wasif Khan and asst. manager Scott Hirayama, they were terrific. They got me in at the time of my appointment, kept me advised as to the progress of the service and there were no surprises when it came time to pay the bill. They also found a screw in one of the tires and patched the tire at no extra charge. I will continue to deal with these guys!!! More

Accord shopping made easy! I'll save us all some time and just repost my Yelp review here: Shoutout to Chris Zacharakis for making my Honda purchase so smooth. After visitin I'll save us all some time and just repost my Yelp review here: Shoutout to Chris Zacharakis for making my Honda purchase so smooth. After visiting and calling over 20 dealerships in the area, and getting gouged at every single one of them, I was just about to give up and wait another month or two for the prices to drop to the ballpark of what I had in mind for a 2014 Accord. Just before I gave up though, I decided to make one last call. I'm glad I did. I found Concord Honda through a simple google map search and dialed the number listed. I asked for sales and was connected to Chris. I could not have asked for a more professional and attentive sales manager. I asked him for a quote on my car and he immediately returned a quote that was significantly less than the lowest other dealerships wanted. Suspicious of the price, especially after dealing with everyone else, I asked for a written price structure. I really couldn't believe my luck when it arrived in my inbox not 10 min after the phone call. I made the quick trip to the dealer and began the paperwork. The credit union I financed through required a document known as the MSO, or Manufacturers Statement of Origin which gives Concord Honda the legal right to sell me the car. This document ended up taking an extremely long time to arrive. Chris, thinking on his feet simply sent my CU a copy of the dealer invoice with a copy of the check used to pay Honda Motor Company giving Concord Honda the legal right to sell me the car. My CU immediately accepted the alternate document and with all the required paperwork got me the check just in time for when I needed the car. The process took about 2 weeks, but Chris actively updated me every day, even on his days off. I can't speak for the service department, but please get to know Chris Zacharakis if you're in the market for a new or pre-owned Honda. I love my new car, and hats off to Chris for making it happen. He didn't just get my business, he earned my trust. More

Zero pressure, fast and friendly service I highly appreciated the service of Chris Zacharakis and Ali Maloky. I had already done a lot of upfront research and knew what I wanted. I had also t I highly appreciated the service of Chris Zacharakis and Ali Maloky. I had already done a lot of upfront research and knew what I wanted. I had also taken a test drive. After my detailed initial request by email for a 2014 Honda Odyssey EX, on Tuesday, Chris followed up with precise answers around my questions. I called him to confirm the purchase yesterday morning, and he informed me that Ali would be able to help when I came in. Ali and I set the appointment, and Ali ensured everything was smooth. This was an ideal purchasing process and visit. Thank you, Chris, Ali, and everyone at Concord Honda! More

We just bought a 2014 Odyssey Touring Elite from Concord Honda on Monday. I would definitely go here again. I started out looking for used 2012's at all the Honda dealerships online. My husband and I act Honda on Monday. I would definitely go here again. I started out looking for used 2012's at all the Honda dealerships online. My husband and I actually went out and test drove one in Fremont. And then he says "babe, just get a new car...get the one you want!" So I did!!! It took me about a week to research and get price quotes from quite a few dealerships. Concord Honda definitely had the best deal! I wasn't particular about the color...which made it easier. I did all the negotiating over the phone and email and went down Monday night around 7pm to buy the van. We were greeted at the front door, my kids were given balloons while we waited for a few minutes in the waiting room, they had the van all detailed and ready for us. My husband, 3 kids and I were in and out in less than an hour. Before we left they even set up the Bluetooth on my phone and the wireless headphones so my kids could watch the movie they brought on the hour drive home. I'm in love with my new van!!! More

The ealership was was brand-new, sparkling clean, spacious, with comfortable seating. Greg was helpful, low pressure, professional and easy to deal with. Unfortunately I had to return the (used) truc spacious, with comfortable seating. Greg was helpful, low pressure, professional and easy to deal with. Unfortunately I had to return the (used) truck I bought, as I discovered some things I did not like about it on my 80 mile drive home. Fortunately I was able to return the truck for a full refund with absolutely no hassle ( this is their policy, within 72 hours and 250 miles) So this is why I would recommend Concord Honda and would feel great about returning, especially if I was going to buy a new car. More

Everyone at Concord Honda was very professional, courteous and helpful. I cannot say enough about Wasif - great attitude and this is not just my experience as I watched him work with other customers courteous and helpful. I cannot say enough about Wasif - great attitude and this is not just my experience as I watched him work with other customers as well. Concord Honda will be my choice for service. More

Very excellent people! I like the service compare to other dealership. I would recommend Concord Honda to my friends and family. Keep up the good work! other dealership. I would recommend Concord Honda to my friends and family. Keep up the good work! More

Three days after i purchased the mentioned car, i tried to talk to April about my complaint of defective two rear tires. I have already noticed this even the first time i road tested the car. There a was c to talk to April about my complaint of defective two rear tires. I have already noticed this even the first time i road tested the car. There a was chapping sound more evident at the back than in front. I asked April about this she told me thats nothing its just the motor because its a hybrid, so we went on with the test drive trusting her with her honest opinion. Now during the morning of the 3rd day, i decided to bring the car to Honda Vacaville to get a an expert opinion from one of their mechanic. We just drove for a short distance and immediately he knew it was because of the defective rear tires. I then called April yesterday 3/21/13 to ask her if can do something about it. She ask me to come over hoping she will help me. When i arrived she was rushing home to pick her kids and i totally understand her situation. She then referred me to her supervisor who tries to convince me that it was not a safety issue and so they are not obliged to change it. And he even said "i didnt even make money on the sale of your car!" That guy is disappointingly rude. This matter was referred to your store general manager who did not even tried to deal the problem nor want to talk to me personally. Well, he's maybe right I'm just a used car buyer who happens to have a small safety issue that will go away. THANK YOU VERY MUCH TO YOU ALL! For your info, I have a Honda Pilot 2012 and i have been driving a honda for the past ten years. I believe so much on Honda cars that why i went to your store and its so happen that you have the car my wife likes. This all i have to say, YOU HAVE A VERY RUDE SUPERVISOR AND NONCHALANT STORE GENERAL MANAGER! I just wish they will bring you more good business ahead. More

I was helped by Chad, a nice, respectful salesman who was patient with us as we were overwhelmed by the sea of choices and options. We ended up with the perfect car at a great price, and couldn't be happier. patient with us as we were overwhelmed by the sea of choices and options. We ended up with the perfect car at a great price, and couldn't be happier. Ask for Chad. More