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Concord Honda
Concord, CA
754 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 754 reviews
February 16, 2019
Amazing Customer Service & Vehicle Service I’ve been a loyal Honda owner for over 30 years and a loyal Concord Honda customer for over 15 years after moving to this area. I wouldn’t take my car I’ve been a loyal Honda owner for over 30 years and a loyal Concord Honda customer for over 15 years after moving to this area. I wouldn’t take my car anywhere else! I purchased two new Honda from service and I will only service my vehicles here. They know me, they know my vehicles, they are quick to help and advice. All the service reps are great but Wasif is my favorite and “go to” guy. You can’t go wrong taking your vehicle here. More
by Margaret
Employees Worked With
Wasif
February 14, 2019
Stellar Srevice and People 10 Stars! I've been using Concord Honda for repair and services since I bought my Honda with them in 2012. They have always done stellar work, but the main reas I've been using Concord Honda for repair and services since I bought my Honda with them in 2012. They have always done stellar work, but the main reason I'm writing this review is my last repair with them they went above and beyond and provided excellent service and work. Gino helped me through the very difficult task of working with my insurance company and made me feel more like a friend than just a customer. I would give Gino 10 stars if I could! Not to mention the service technicians who did a fantastic job on my repair, they also went above and beyond spending an extra 20 minutes helping me replace my taillight for free! I cant say enough good things about Concord Honda! They have made a customer for life! More
by Beer Car
Employees Worked With
Gino Ventanilla
February 14, 2019
Excellent Service Routine service at Concord Honda, always happy with their service. Especially happy with Rich in service, he's always very professional and helpful. T Routine service at Concord Honda, always happy with their service. Especially happy with Rich in service, he's always very professional and helpful. The wait was a little long so it helps to make and appointment. More
by MayB123
Employees Worked With
Rich
February 13, 2019
Routine Service Appointment Went in for my regular mileage service and it wasn’t discovered I needed new tires. I was a little disappointed with the availability of the recommend Went in for my regular mileage service and it wasn’t discovered I needed new tires. I was a little disappointed with the availability of the recommended tires and had to go back in to install however Benny was extremely helpful and offered me a discount. He went out of his way to make sure I was satisfied and happy. More
by Chelle
Employees Worked With
Benny
February 09, 2019
Great service This is our second car we have gotten from Concord Honda. The sales people was very polite, Rich was extra helpful in the service dept. This is our second car we have gotten from Concord Honda. The sales people was very polite, Rich was extra helpful in the service dept. More
by CRVmeckley
Employees Worked With
Rich
January 29, 2019
Vehicle Service 1. Service guy Rick told me they recently ended Night drop off discount. 2. Concord used to wash and vacuume your Honda when serviced, no 1. Service guy Rick told me they recently ended Night drop off discount. 2. Concord used to wash and vacuume your Honda when serviced, not any more. 3. Vehicle Service states all fluids checked and topped off, Washer fluid was empty, what else did Concord Honda not Check ? 4. Why are we taking the Honda’s we have bought here for Services? More
by Fourhondas
Employees Worked With
Rick
January 28, 2019
Poor customer service Sergio the service manger is terrible to deal with. Patronized me and gave me attitude. Bought a brand new accord touring and it makes a high pitch wh Sergio the service manger is terrible to deal with. Patronized me and gave me attitude. Bought a brand new accord touring and it makes a high pitch whistling noise when I drive. They can not duplicate the sound even though I have played them videos of it. They don’t care and are not proactive on finding a solution. Went to vacaville Honda and got superior treatment from their service Department. I will continue to bring my car in and miss work until they do something about it because it is not normal noise and makes my brand new car un-enjoyable. Any other service needs I will be taking to vacaville. And concords treatment honestly makes me never want to purchase from concord Honda. They basically just throw their hands up and sat there is nothing they can do unless they can duplicate the noise. More
by Btanner14
Employees Worked With
Sergio & Kenji D
January 15, 2019
The best car buying experience I've ever had! I just bought a 2018 Honda Clarity at Honda of Concord this past weekend and I'm super happy with my purchase and experience. I was working with 3 oth I just bought a 2018 Honda Clarity at Honda of Concord this past weekend and I'm super happy with my purchase and experience. I was working with 3 other dealerships that were a bit closer to my house.. all of them swore that I would not find a better deal than what they were offering. Then I came in contact with Chris Zacharakis. He was not only able to beat everyone's price but his customer service was outstanding! I really appreciated his patience, knowledge, sincerity, and willingness to get me the best deal possible. I would highly recommend you find him if you are in the market for a Honda. More
by Family35
Employees Worked With
Chis Zacharakis
January 15, 2019
Always available and really care about the customer I got my Honda Accord in for service in 15 minutes! My advisor quickly came out to greet me on my arrival. TJ is always most concerned about my needs I got my Honda Accord in for service in 15 minutes! My advisor quickly came out to greet me on my arrival. TJ is always most concerned about my needs and how to meet them in the quickest, most cost effective way possible. I appreciate his honesty and care. More
by red
Employees Worked With
Theodore Hall
January 06, 2019
Bought a pre-owned car I think the online web page for checking out cars is the best. Walking on the lot and looking at cars is no pressure hang back and help you as needed. I think the online web page for checking out cars is the best. Walking on the lot and looking at cars is no pressure hang back and help you as needed. Moe helped me in the lot and did a great job. He let me see the cars I came in to look at. Answered all my questions. There was a power outage at the time. Yes inconvenience but uncontolable. Finance was as smooth as could be under the sircumstances. Will come back, and would recommend. I can't remember the gentalmens name from finaince. He's been there for a long time. Very helpful. Im greatful for his help. Sorry I'm so bad with names. I looked through my paper work and can't find any names. More
by Jerry Jr.
Employees Worked With
Moe
