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Concord Toyota
Concord, CA
431 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 431 reviews
April 02, 2024
Friendly staff, quick service. Singh helped me on getting a reasonable price, further car cleaning, and finding extra car key. Andy made the boring paperwork fun. The whole process Singh helped me on getting a reasonable price, further car cleaning, and finding extra car key. Andy made the boring paperwork fun. The whole process was enjoyable. Hope to do it again in the future. More
by Jinxiaofuture
Employees Worked With
Singh, Andy
April 01, 2024
Everyone was pleasant to interact with. Nico J. met us at the door and asked about our needs. Nico was friendly and informative. No pressure. He showed us what was available according to ou Nico J. met us at the door and asked about our needs. Nico was friendly and informative. No pressure. He showed us what was available according to our budget. In the end , we ended up purchasing the car we were looking for. More
by Villareal81
Employees Worked With
Nico J. / Finance rep.
March 30, 2024
Chirt and Crystal was very friendly, nice made my purchase was easy. Bill in finan was good and knowledgeable. Dayton in service department was very helpful purchase was easy. Bill in finan was good and knowledgeable. Dayton in service department was very helpful More
by Sunny dang
Employees Worked With
Chirt, Cystal, Bill, Dayton
March 30, 2024
The dealership was very clean, no one greeted me in the lot or the showroom. As I was leaving the showroom, finally a gentleman greeted me and opened the door for me, turns out he was the general manager ( lot or the showroom. As I was leaving the showroom, finally a gentleman greeted me and opened the door for me, turns out he was the general manager (Mike). Back out in the lot no one still greeted or spoke to me. I wanted to look at a vehicle, so I went back inside and found Mike and asked if I could get some help to look at the vehicle. He said of course and introduced me to a salesman (Cas). From that point on Cas was excellent, professional and very helpful. He showed me two vehicles of which we test drove and then worked with Mike to smoothly and flawlessly complete the purchase of one. Thank's Cas (excellent), and Mike (excellent). More
by ddthapkido
Employees Worked With
Cas Henderson, Mike (General Manager)
March 24, 2024
Everything was handled professionally and expeditiously. We were treated with courtesy and never rushed. The phone calls before our visit were informative. We were treated with courtesy and never rushed. The phone calls before our visit were informative. More
by byronpon2001
Employees Worked With
Joseph Ayaeze
March 23, 2024
5-6 Years ago my Wife and I bought 2 cars on the same night from a brand new sales associate, Nicole. We were her first sale and she was as excited as we were and the epitome of kind. She moved on to ser night from a brand new sales associate, Nicole. We were her first sale and she was as excited as we were and the epitome of kind. She moved on to service and has now taken a different path and we wish her well. Long lead in right but my point is EVERYONE was nice to us and will always remember that. Present day , I wanted a new Rav 4 so I came back, naturally. Fernando greeted me promptly, stock was limited but they had one , (not optioned the way I wanted) but I sat in it , it was comfortable, no blind spots and I had rented one in Florida and already liked the car. We went in and wrote up one that was coming in and we picked it up yesterday. Again, buying experience was easy and they exude kindness. At my age ( not old but closer to the end than the beginning 🤣), and I hope for you too , this is the most important thing in life. I had to wait a bit to complete the paperwork as someone was ahead of me . Mike, the GM , came outside to find me . He introduced himself and apologized for the wait, AGAIN kindness, what a good dude! Crystal got the car hooked up to my phone and ask for her if you purchase, wonderful singing voice and if you’re lucky she’ll share a few rifts! 🎶. Fernando was great to work with, super easy buying experience and surely when my wife wants an upgrade, (as she puts it, to the shiny things!) , safety features have drastically improved, we will be back for a chat with him. Go to Concord Toyota for a KIND , stress free purchase! More
by Kent
Employees Worked With
Fernando, 5 stars , Crystal 🎶, and Mike GM and genuinely good dude
