Concord Toyota

I had recently totaled my 2015 Toyota Prius. Had it for 11 years and loved it, and was looking for a replacement. I found exactly (and I mean exactly) what I wanted at Concord Toyota, where th Had it for 11 years and loved it, and was looking for a replacement. I found exactly (and I mean exactly) what I wanted at Concord Toyota, where they were offering a 2015 Toyota Prius with fewer miles, one owner and a pristine Carfax report. Since I live in the mountains near Mt Shasta, I did everything about the purchase remotely. Everything went very smoothly and although it took a little more time, my "new" Prius was delivered and I love it! More

Great experience at concord toyota Staff was very helpful and nice was able to find a car that fit my price range and nice was able to find a car that fit my price range More

Here is everything that Concord Toyota did right: 1. The dealer price on my 4Runner was fair to spec. 2. My salesperson (Karsen Skinner) was attentive, patient, and answered all of my questions when I The dealer price on my 4Runner was fair to spec. 2. My salesperson (Karsen Skinner) was attentive, patient, and answered all of my questions when I came in to test drive vehicles on day 1. 3. Karsen communicated changes prior to my arrival at the dealership the day I planned to purchase my vehicle. 4. While Francisco was the only one who offered me water, coffee, and tea while I was waiting, I was very thankful to be acknowledged because everyone was busy that day. 4. The Sales Manager (Prab Malhi) gave me the exact deal I asked for based on my credit union's pre-approval. 5. Karsen threw in the best thank you gift as icing on the cake 6. Rudy and Nico were very friendly intermediaries during the buying process 7. Bill La was kind and efficient during the contract signing process, which made it the most pleasant vehicle purchase document signing I've ever experienced 8. General Manager, Mo Alam, followed up via email asking about my experience at his dealership. 9. The detail, full tank, and bow after pen to paper was a great way to end the day. 10. Considering that my 4Runner had just gotten off the truck, I had keys in hand in less than 3 hours total. Concord Toyota truly worked as a team for this sale. I came in knowing exactly what I wanted and they made it happen in record time. Nico stated during my time on-site that they want to asked sure that I have a good buying experience, which they accomplished. More

Muy atento el vendedor nos ayudo con todo lo que pudo y mas. Hizo lo posible para el carro este listo el mismo día a pesar de que era mas tarde de lo que se espera en el horario regular mas. Hizo lo posible para el carro este listo el mismo día a pesar de que era mas tarde de lo que se espera en el horario regular More

Was very easy to work with, Ethan helped us immensely through the process of reserving a vehicle to the delivery. I got timely updates and the whole process went super smooth through the process of reserving a vehicle to the delivery. I got timely updates and the whole process went super smooth More

Excellent dealership, outstanding customer service, friendly staff, and incredibly accommodating throughout the whole entire car buying experience! friendly staff, and incredibly accommodating throughout the whole entire car buying experience! More

I am happy with my experience working with the team to get my new vehicle, as promised they deliver the vehicle I want 2 weeks earlier than promised. get my new vehicle, as promised they deliver the vehicle I want 2 weeks earlier than promised. More

Nemo was very professional answering my questions with good knowledge on customer service criteria, very polite and I think he has the opportunity to improve the company on a professional level. good knowledge on customer service criteria, very polite and I think he has the opportunity to improve the company on a professional level. More

It's been my go to dealer for over 20 years. They always take care of me. They always take care of me. More