Concord Toyota

Syed Rahman was truly a professional. He worked with us to find the car that best suits us. He also remembered details of or life that made us feel special. He wasn’t pushy or rude and t He worked with us to find the car that best suits us. He also remembered details of or life that made us feel special. He wasn’t pushy or rude and tried to answer all our questions. The sales manager Andyhelped us come to a price that we felt comfortable, and it worked for us. The finance manager Ricardo Marin was fun to talk to and made the process very smooth and clear. More

Disapointed with the treatment received at this dealership. I requested a change for a vehicle purchase reservation which they said they could make. I kept requesting updates for almost a week and dealership. I requested a change for a vehicle purchase reservation which they said they could make. I kept requesting updates for almost a week and a half with no response received just to later on be notified the change was never made. I requested a call from the sales manager and never received a follow up. I emailed the general manager but never received a response from upper management. Save yourself some time and go to any of the other Toyota dealers in the area. Ended up buying a vehicle from One Toyota of Oakland which made the process a night and day experience. More

They sold me an unsafe broken vehicle and refuse to return any of my calls. I haven't even had the vehicle a month yet. Shiek is awful. return any of my calls. I haven't even had the vehicle a month yet. Shiek is awful. More

The process from start to finish was seamless. Communication with our sales rep, Juan Garcia, was consistent and once my car was ready for pick up, the buying process was honest and quick. Communication with our sales rep, Juan Garcia, was consistent and once my car was ready for pick up, the buying process was honest and quick. More

Is too expensive they take benefit over customers and see the opportunity to make more money of a customer I got that experience to this location the opportunity to make more money of a customer I got that experience to this location More

Salesperson Juan was a great advocate for my vehicle. He was very knowledgeable about the specs and provided excellent customer service. Manager Prob was very helpful as well and I appreciate their genui He was very knowledgeable about the specs and provided excellent customer service. Manager Prob was very helpful as well and I appreciate their genuine customer service. I will return to concord Toyota if I’m to purchase another! More

Deceitful loans. They don't tell you that when go through a loan the sticker price changes completely. They also continued to run my social security number for auto l They don't tell you that when go through a loan the sticker price changes completely. They also continued to run my social security number for auto loans weeks after I bought the vehicles. The company they finance through continues to call me super early in the morning, even though I have never missed a payment. Avoid these people. If I could return my truck, I would. I would rather drive a beater than be forced to interact with these guys ever again.Deceitful loans. They don't tell you that when go through a loan the sticker price changes completely. They also continued to run my social security number for auto loans weeks after I bought the vehicles. The company they finance through continues to call me super early in the morning, even though I have never missed a payment. Avoid these people. If I could return my truck, I would. I would rather drive a beater the rest of my days than deal with this crap. More

Staff is very knowledgeable, helpful and personable. No pressure sales. We went to several dealerships and found potential cars but came back to Sheik, Moon and Sabbir and had a very positive car but g No pressure sales. We went to several dealerships and found potential cars but came back to Sheik, Moon and Sabbir and had a very positive car but g experience. I would highly recommend Concord Toyota. More

We just purchased a new Toyota Crown Signia from Concord Toyota. Our salesman - Nabi - was very courteous, helpful and knowledgeable. The same is true of Pradh, the sales manager, who presented options fo Toyota. Our salesman - Nabi - was very courteous, helpful and knowledgeable. The same is true of Pradh, the sales manager, who presented options for our purchase to meet our needs. It was a no pressure experience that exceeded our expectations. The vehicle we wanted was not in stock, but they located one at another dealer and immediately arranged a dealer trade and we had our car in two hours. Andy, the finance manager, was also very professional, low key and thorough. I’ve purchased 10-12 new cars over the years. This was the best sales experience of them all…and the car is simply great. More