Concord Toyota

I dropped off my truck early in the morning before the shop opened. They called me right away and gave me a good breakdown on what needed to be done. Gerald was very nice and communicated well with update shop opened. They called me right away and gave me a good breakdown on what needed to be done. Gerald was very nice and communicated well with updates. More

Gerald Ervin was my service adviser today. He checked me in quickly and advised me on the maintenance required for my Rav4 (60,000 miles). Waiting area was spotless and coffee machine a bonus. Upon checko in quickly and advised me on the maintenance required for my Rav4 (60,000 miles). Waiting area was spotless and coffee machine a bonus. Upon checkout, Gerald updated me on what was done and what would be needed next time around (brake pads). Greeter and cashier were super nice and personable. Overall I am very happy with this dealership. It's about a half hour from where I live but the drive is worth it. I missed my original appointment (my error, I thought it was next week) and received a call from the dealership that afternoon to reschedule. Customer service at its finest. More

The expert was very friendly but i had better experience with my Honda civic that i had for 3 years. this is my first experience with Toyota! with my Honda civic that i had for 3 years. this is my first experience with Toyota! More

Great help, wait time it's a bit more do to covid-19 but good service overall. Hope to do business with this dealer again. good service overall. Hope to do business with this dealer again. More

Liked 2020 4Runner but dealer did not keep their word, even after telling them. I find that frustrating. Find a different dealer to work with. You can find a better dealer. even after telling them. I find that frustrating. Find a different dealer to work with. You can find a better dealer. More

Salesman, Robert and Manager, Mike were attentive, courteous, professional and listened carefully to my wish list. Finance Manager Andy was patient, knowledgeable and found me the very best financing. courteous, professional and listened carefully to my wish list. Finance Manager Andy was patient, knowledgeable and found me the very best financing. Saved me a bundle! And the post-purchace customer service will be top notch, too. I'm going back today to learn how to synch my (very old) cell-phone to the car, and how to use some of the features that are new to me. Thank you, Concord Toyota! More