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Concord Toyota

Concord, CA

4.6
352 Reviews
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1090 Concord Ave

Concord, CA

94520

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Showing 352 reviews

October 16, 2020

The expert was very friendly but i had better experience with my Honda civic that i had for 3 years. this is my first experience with Toyota! More

by mar_jan64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Graybehl
Oct 24, 2020 -

Concord Toyota responded

Hello Mar_jan64, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

October 12, 2020

Great help, wait time it's a bit more do to covid-19 but good service overall. Hope to do business with this dealer again. More

by mjose1749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Landaverde
Oct 14, 2020 -

Concord Toyota responded

Hello Mjose1749, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

October 11, 2020

Liked 2020 4Runner but dealer did not keep their word, even after telling them. I find that frustrating. Find a different dealer to work with. You can find a better dealer. More

by Bill
Customer Service
Recommend Dealer
No
Employees Worked With
Randy/Mike
Oct 14, 2020 -

Concord Toyota responded

We would like to have a better understanding about your experience. Please reach out to us at (855) 452-5902 at your earliest convenience and we will do our best to resolve this with you.

October 10, 2020

Salesman, Robert and Manager, Mike were attentive, courteous, professional and listened carefully to my wish list. Finance Manager Andy was patient, knowledgeable and found me the very best financing. More

by cwelles339Studie01
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert, Mike and Andy
Oct 14, 2020 -

Concord Toyota responded

Thank you for your kind review; we are happy to pass along your comments to Robert, Mike, Andy, and the rest of the team here at Concord Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2020

Gerald Ervin and your services was excellent. I felt very welcome and confident in having my car being taken care of and in a timely matter. More

by Siss127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Ervin
Oct 14, 2020 -

Concord Toyota responded

Hi Siss127, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 07, 2020

Excellent service. Appreciated extra care during Covid 19. All representative for dealership did an excellent job. I did not have to wait unnecessarily and was given a safe place to wait. More

by margaretlacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Greybele
October 07, 2020

Thank you Concord Toyota for providing me with excellent 95k service. You were able to add on a few services that weren’t scheduled and did a great job, as usual. I’ll be back, thanks again. More

by sunshineboz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
Oct 14, 2020 -

Concord Toyota responded

Hi Sunshineboz, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 15, 2020

I am driving my 4th Camry, always serviced in Concord. Daric Mathis is the reason I am loyal to Concord Toyota. I know that I am good hands and can trust his professional customer service and suggest More

by emmalouolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daric Mathis
Sep 16, 2020 -

Concord Toyota responded

Emmalouolson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Concord Toyota. We look forward to your next visit! Take care!

September 11, 2020

I am able to book a routine service appointment that coordinates with my work schedule. All employees provide great customer service, trustworthy technicians and helpful service managers. More

by FA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Ervin
September 09, 2020

I requested for DARIC MATHIS. Amazing customer service, professional and always kind and in good humor. The success of Toyota are the good workers like Daric. I also would like to mention the good assist More

by sonia-machado
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DARIC MATHIS
Sep 10, 2020 -

Concord Toyota responded

Sonia-machado, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Toyota! We're looking forward to your next visit with us!

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