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Concord Toyota

Concord, CA

4.7
505 Reviews
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1090 Concord Ave

Concord, CA

94520

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Showing 505 reviews

January 02, 2024

Singh made the purchase process seemless and answered all my questions in a clear, concise manner. More

by gnichome
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Singh Kurana
Jan 03, 2024 -

Concord Toyota responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

December 29, 2023

Outstanding professional customer service. Lisa provided us with all the information and assistance to make the purchase a very smooth transaction. More

by wpriverman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Piombo
Jan 02, 2024 -

Concord Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 29, 2023

JP was awesome, and the gentleman that helped us in sales as well! Thank you! More

by Jonathangarcia1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP, older Indian man in sales (I cannot recall his name)
Dec 30, 2023 -

Concord Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

December 18, 2023

Great service great service great service great service great service great service great service great service More

by Germagic2
Recommend Dealer
Yes
Employees Worked With
Blond girl
Dec 20, 2023 -

Concord Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

December 04, 2023

Good experience, I never felt a lot of pressure from the salesperson.Dealership is close to my home. More

by gramat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Henderson
Dec 06, 2023 -

Concord Toyota responded

Hi Gramat, we are very happy to have provided you with such a positive experience! We hope to see you soon!

November 17, 2023

Awesome customer care. Fernando was very helpful with showing me the vehicle I was looking for. More

by mikegutierrez671
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 23, 2023 -

Concord Toyota responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

November 15, 2023

Leased my car three years ago. It was busy because of end of year but it wasn’t so much so that the manager can shoot the breeze with a customer buying the tricked out tundra. That More

by Ssmith0818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yasmin
Nov 17, 2023 -

Concord Toyota responded

Hi Ssmith0818, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 452-5902. We look forward to hearing from you.

Nov 17, 2023 -

Ssmith0818 responded

I appreciate the quick response. I do look forward to speaking to the manager, Michael about this experience. The unfortunate thing is that what I said shows a pattern of rudeness that I'm am afraid won't change. Hopefully, we can come to a resolution that is positive to not only the Toyota name but also the Sonic family who I am still a part of.

November 10, 2023

Exceptional salesperson, navigated smoothly, secured a fantastic deal, ensuring my satisfaction. Truly professional and commendable! More

by anwar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Nov 14, 2023 -

Concord Toyota responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

October 30, 2023

Nico was great. When I looked at the vehicle on Friday with my little one and mom, came back to show my husband and we were able to buy the one I liked on Friday. W More

by jdbeasley98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico
Nov 01, 2023 -

Concord Toyota responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

October 16, 2023

Niko is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. This was the easiest dealership I have worked with. Thanks for a gr More

by Thung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko Jallali
Oct 17, 2023 -

Concord Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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