Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Concord Toyota
Concord, CA
429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 429 reviews
October 10, 2020
Salesman, Robert and Manager, Mike were attentive, courteous, professional and listened carefully to my wish list. Finance Manager Andy was patient, knowledgeable and found me the very best financing. courteous, professional and listened carefully to my wish list. Finance Manager Andy was patient, knowledgeable and found me the very best financing. Saved me a bundle! And the post-purchace customer service will be top notch, too. I'm going back today to learn how to synch my (very old) cell-phone to the car, and how to use some of the features that are new to me. Thank you, Concord Toyota! More
by cwelles339Studie01
Employees Worked With
Robert, Mike and Andy
October 07, 2020
Excellent service. Appreciated extra care during Covid 19. All representative for dealership did an excellent job. I did not have to wait unnecessarily and was given a safe place to wait. 19. All representative for dealership did an excellent job. I did not have to wait unnecessarily and was given a safe place to wait. More
by margaretlacy
Employees Worked With
Dalton Greybele
October 07, 2020
Thank you Concord Toyota for providing me with excellent 95k service. You were able to add on a few services that weren’t scheduled and did a great job, as usual. I’ll be back, thanks again. 95k service. You were able to add on a few services that weren’t scheduled and did a great job, as usual. I’ll be back, thanks again. More
by sunshineboz
Employees Worked With
Jonathan Ramirez
September 15, 2020
I am driving my 4th Camry, always serviced in Concord. Daric Mathis is the reason I am loyal to Concord Toyota. I know that I am good hands and can trust his professional customer service and suggest Daric Mathis is the reason I am loyal to Concord Toyota. I know that I am good hands and can trust his professional customer service and suggestions. More
by emmalouolson
Employees Worked With
Daric Mathis
September 11, 2020
I am able to book a routine service appointment that coordinates with my work schedule. All employees provide great customer service, trustworthy technicians and helpful service managers. coordinates with my work schedule. All employees provide great customer service, trustworthy technicians and helpful service managers. More
by FA
Employees Worked With
Gerald Ervin
September 09, 2020
I requested for DARIC MATHIS. Amazing customer service, professional and always kind and in good humor. The success of Toyota are the good workers like Daric. I also would like to mention the good assist professional and always kind and in good humor. The success of Toyota are the good workers like Daric. I also would like to mention the good assistance and efficiency of the shuttle drivers. . More
by sonia-machado
Employees Worked With
DARIC MATHIS
September 09, 2020
Good, consistent , reliable service and friendly people. They have a professional attitude when addressing you, explains service repair clearly, and will go that extra step to see you are taken care of. They have a professional attitude when addressing you, explains service repair clearly, and will go that extra step to see you are taken care of. More
by paulnmtz
Employees Worked With
Dalton
September 09, 2020
Completed service quickly, they texted me with my status once the work was done. Provided a convenient and quick shuttle service to and from my home. once the work was done. Provided a convenient and quick shuttle service to and from my home. More
by hushi
Employees Worked With
Joseph Sawaya
September 01, 2020
The service greeter was professional & kind. He promptly checked me in. Jonathan Ramirez was thorough at explaining the process and what services would he performed on my vehicle. My car was completed earli checked me in. Jonathan Ramirez was thorough at explaining the process and what services would he performed on my vehicle. My car was completed earlier than expected. Overall the service was great. Above a 10!!! Thank you More
by vkatsnelson
Employees Worked With
Jonathan Ramirez
