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Concord Toyota

Concord, CA

4.7
431 Reviews
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1090 Concord Ave

Concord, CA

94520

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Showing 431 reviews

April 28, 2020

Second Purchase From This Dealer This is the second car that I have purchased form this Dealer and I received a great price on a sweet car. It was a painless experience and I was in a More

by gtroup3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Piombo who was great
Apr 29, 2020 -

Concord Toyota responded

Gtroup3, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2020

Truck great price Dealer bad experience. Truck not washed or cleaned. I was there 6 hour. 9PM. Only one key no fob. Went to leave could not start. Never again there. More

by lsutherland55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert, Angel, Ashley
Apr 15, 2020 -

Concord Toyota responded

Hi there, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to us at (855) 452-5902 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

April 09, 2020

Best Selection and Knowledgeable Staff Mike and his team provided exceptional service. They worked with me on price and the options I had and helped me come to the right conclusion. More

by Bobby Chattem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 10, 2020 -

Concord Toyota responded

Bobby Chattem, we are so happy to read such a great review about Concord Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2020

I bought my car there and have taken it there ever since. Great service department, never a problem. I had a transmission problem last year and Toyota wound up refunding me my parts cost. More

by Crenshaw
Recommend Dealer
Yes
Employees Worked With
Bill
Apr 04, 2020 -

Concord Toyota responded

Crenshaw, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Concord Toyota

March 30, 2020

Great Dealership I have never had a bad experience with this dealership, service, and staff. I think that people expect too much from dealerships that make them unhap More

by Mary Beard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and sales.
Apr 02, 2020 -

Concord Toyota responded

Mary Beard, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Concord Toyota

March 21, 2020

Outstanding service I was extremely satisfied with the representative (Derick), I asked for a 90,000 mile servicing since my wife and I would be traveling across the coun More

by LCDRBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick
Mar 24, 2020 -

Concord Toyota responded

Lcdrbob, we're happy you found Derick and our staff to be so supportive during your experience here at Concord Toyota. We look forward to your next visit! Take care!

March 17, 2020

Returning a leased car and acquiring a new lease car I had made an appointment with a car dealer at Concord Toyota to return my leased car and receive a new lease car. The new cars to choose from were t More

by maxrun1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton, Tony
Mar 19, 2020 -

Concord Toyota responded

Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing, please reach out to us at (855) 452-5902 so that we can address your concerns and restore your confidence in Concord Toyota. Thank you, and we wish you the best.

March 09, 2020

Purchasing a New Car The salesman, Mr. Amer Mushtag, was very friendly and knowledgeable concerning the car my wife and I purchased. He made sure we understood the worki More

by mbealbev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amer Mushtag, Angel and David.
Mar 11, 2020 -

Concord Toyota responded

Mbealbev, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

March 08, 2020

Josh, Dalton & Angel are the 3 reasons why we came to Toyota of Concord. Professional, professional & professional. Such a pleasant time shopping & buying a car from them. 3 👍🏾'a up! More

by Silverio
Recommend Dealer
Yes
Employees Worked With
Josh, Daltin & Angel
Mar 11, 2020 -

Concord Toyota responded

Silverio, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Toyota! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2020

No one is getting back to me. I setup a major maintenance coming up and checked off the part online to have someone call me when I was making the appointment. I also called them a More

by cl_email27
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Any Advisor
Feb 28, 2020 -

Concord Toyota responded

Hi there, we're disappointed to hear of the negative experience you had at our location. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future.

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