Concord Toyota
Concord, CA
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I came to the lot looking for a Toyota Crown, and luckily they had exactly what I wanted available. I took a test drive with Juan, who was an absolute blast and incredibly knowledgeable. He walked me through they had exactly what I wanted available. I took a test drive with Juan, who was an absolute blast and incredibly knowledgeable. He walked me through all the features during the drive and made the whole experience enjoyable and easy. I then worked with Mo to negotiate the best deal possible, and he absolutely delivered. Overall, I’m very happy with my experience and couldn’t be happier with my new car. More
Concord Toyota is the best Toyota Dealership we've ever worked with. In fact it helped us decide between a new Toyota Grand Highlander Hybrid or a new Honda Pilot Hybrid because we were confident that Conc worked with. In fact it helped us decide between a new Toyota Grand Highlander Hybrid or a new Honda Pilot Hybrid because we were confident that Concord Toyota respected and understood our needs instead of trying to hard close at every turn. It's been awhile since we've had to order a new car (Grand Highlander Hybrids are a fast seller) but we didn't feel Concord Toyota was pushing hard and we felt confident that we made the correct decision instead of the Sales Manager deciding for us. More
Concord Toyota was responsive and patient with ALL of my inquiries. Karsen, my sales representative, went above and beyond to ensure I knew every step of my purchase. If you need a sales rep, ask for Karse inquiries. Karsen, my sales representative, went above and beyond to ensure I knew every step of my purchase. If you need a sales rep, ask for Karsen. The team inside the dealership were all friendly and focused. I enjoyed working with the finance manager who made the entire process seamless. Purchasing a vehicle is a lengthy process. However, Concord Toyota kept the process to a minimum time working with friendly and energetic people. More
David and Raul were the highlight of my experience at Toyota of Concord. They were professional, attentive, and genuinely tried to help despite the situation they were put in. That said, the overall l Toyota of Concord. They were professional, attentive, and genuinely tried to help despite the situation they were put in. That said, the overall leasing experience was disappointing. I was quoted and agreed to specific numbers over the phone after communicating my needs and giving them permission to run my credit. When I arrived at the dealership, I was told that the agreed-upon deal was no longer possible. Nothing about my credit or circumstances had changed, yet the terms suddenly did. Textbook bait-and-switch. The lack of transparency around this shift was concerning which ultimately resulted in me having to Uber back home. Customers looking for clear communication and honesty may find better service elsewhere. More
They stand behind what they sell and the team is very friendly and helpful. I'd like to thank everyone specially Justin, Habid, Naser, Prabhjot from sales team, Omar from Finance team and Vu Hoang from s friendly and helpful. I'd like to thank everyone specially Justin, Habid, Naser, Prabhjot from sales team, Omar from Finance team and Vu Hoang from service department (who is very knowledgeable). Good people are working in this place. I found new friends at this Toyota dealership now even though i live in San Francisco, I'd go to visit them just to say hi whenever i am around. More



