Concord Toyota

Very good customer service. The dealership kept me informed and was very professional. I will definitely continue to choose Concord Toyota first. Raul went above and beyond answ The dealership kept me informed and was very professional. I will definitely continue to choose Concord Toyota first. Raul went above and beyond answering all my questions. He made sure I was comfortable with the various new features on the BZ. He also helped me add the BZ to my account in the Toyota app. I was completely comfortable driving home thanks to all of the information I received. More

Very helpful and knowledgeable about the cars, and helped us through all the questions we had. us through all the questions we had. More

Awesome customer service. The sales rep, Samuel, was the best, very knowledgeable, efficient & personable! I will definitely buy from him again The sales rep, Samuel, was the best, very knowledgeable, efficient & personable! I will definitely buy from him again More

I went to this dealership yesterday when I pulled up all the sales person were just hanging out I walked by about 4 of them and no one acknowledged me as I was looking to purchase a vehicle. When I ask qu the sales person were just hanging out I walked by about 4 of them and no one acknowledged me as I was looking to purchase a vehicle. When I ask questions about the vehicle one of sales person had no clue about the vehicle I was inquiring about. I even ask a comparison of price why there vehicle was over priced with high mileage and same model vs another vehicle on other toyota dealership with same model with less miles. The salesman was shocked and couldn't find a word and was shocked that he was caught off guard of what showed comparison and made an offer but declined my offer. He quote " our management team set the price as final even though others has same model may have less miles due to additional things was added on a 50k miles non certified used car vs. A certified used car that has 46k miles. Concord asking price non certified car $42k price vs certified car price $36k. Weird right so I walked away cause I smell the xx. More

had an absolutely incredible car-buying experience at Concord Toyota thanks to Sam, Prab, and Bill — truly an all-star team. The moment I walked in, Sam greeted me like family. He was knowledgeable, f Concord Toyota thanks to Sam, Prab, and Bill — truly an all-star team. The moment I walked in, Sam greeted me like family. He was knowledgeable, friendly, and genuinely focused on understanding what I wanted without an ounce of pressure. It honestly felt like shopping with someone who had my best interests at heart. Even when we didn’t find the right truck on the lot, Sam stayed helpful and upbeat. That’s when Prab, the sales manager, stepped in. He took down every must-have and preference I had and assured me he’d track down the perfect match. Not even two hours later, he called back with exactly what I wanted. He had it picked up, delivered to the dealership, and scheduled a convenient time for me to come back and finalize everything. When I returned, Bill, the finance manager, made the process smoother than I thought possible. Every document was prepared and ready to go all I had to do was sign. No surprises, no pressure. From start to finish, this was hands-down the best car-buying experience I’ve ever had. Great service, great communication, and an amazing staff who truly care about their customers. If you’re looking for a place that treats you right, Concord Toyota is it. More

Excellent manager and the person who sell me the car was VERY IMPRESSIVE I am very happy to have bought the Toyota Prius in this place VERY IMPRESSIVE I am very happy to have bought the Toyota Prius in this place More

They were very helpful. It was my first time purchasing a vehicle and they made the process very smooth. They also got me the best deal. Sabbir and Andy wear very pleasant It was my first time purchasing a vehicle and they made the process very smooth. They also got me the best deal. Sabbir and Andy wear very pleasant to work with. More

Great customer service! I received smiles & hellos as I walked throughout the dealership. Nobody from sales to finance was being pushy which is MUCH appreciated as buying a I received smiles & hellos as I walked throughout the dealership. Nobody from sales to finance was being pushy which is MUCH appreciated as buying a car can already be a stressful thing. I absolutely loved working with Karsen in sales. He was very knowledgeable, patient, kind, honest, & thoughtful throughout the whole process. I’m grateful that he assisted in my car purchase. I also appreciate Omar in finance that took the time to answer all my questions & let me know what I was signing as we were doing paperwork. He was kind & honest as well. I walked away happy with the price & purchase of my car. Thanks again guys! More

They were super friendly. They didn’t want to waste our time or give us any xx. They helped us get in and out quickly. They didn’t want to waste our time or give us any xx. They helped us get in and out quickly. More

They are efficient and organized. They are responsive to my messages. It was an easy buying experience. They are responsive to my messages. It was an easy buying experience. More