
Concord Toyota
Concord, CA
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Great experience buying our new Corolla cross. Picked out a car that was in production, it came in d so owner than expected. Cas the salesman called to let us know it was in. Picked it up. Everyth Picked out a car that was in production, it came in d so owner than expected. Cas the salesman called to let us know it was in. Picked it up. Everything went smoothly. More
If I could give zero starts, I would. And it looks like several other people have had recent bad experiences with this place. We drove from the Sacramento area to Concord Toyota on 7/2 And it looks like several other people have had recent bad experiences with this place. We drove from the Sacramento area to Concord Toyota on 7/23/2024 to purchase a RAV4 Adventure they had in stock (and we were interested in that particular model). We arrived at the dealership at 2:30-3:00. We didn't get out of there until around 10:30 p.m. because apparently they only had 1 finance manager working that day. We didn't even sit down with the finance manager ANDY GARCHA until close to 10:00 p.m. He was moving through signing this and signing that and shoving an iPad at me in between, and during this process we were NEVER shown an itemized list of charges. He told us he was "throwing in at no charge" (his exact words) the 5-year pre-paid maintenance thing and something else. At no point was it clear what we were signing on that iPad was agreeing to paying for those, and at no time was anything printed out until we left and saw over $3,000 in extra charges I never knowingly agreed to on the printouts. ANDY GARCHA and TEJBIR "SINGH" KHURANA masquerade as "nice guys" and claim they "don't work on commission" but are as smarmy and rapacious as any used car salesmen stereotype I've ever encountered. We are filing a complaint with the DMV under the Car Buyer's Bill of Rights and also to the CA Attorney General's Office and the CA Department of Consumer Affairs. I wouldn't recommend this dealership if they were giving away cars, and I'll NEVER buy a Toyota again (the national corporate office won't do anything about these shady, dishonest crooks at the dealerships). More
This was my first time buying a new car. I was extremely anxious, but Jordan made the experience quick and stress-free. He accurately and succinctly answered my many (many many many) questio I was extremely anxious, but Jordan made the experience quick and stress-free. He accurately and succinctly answered my many (many many many) questions with patience and kindness. I was happy to wait several months for my car to come in because I wanted to work with Jordan. The person who helped me on the financial office was also personable, knowledgeable, and kind. I'd recommend Concord Toyota to friends and family. More
Buying a car at Concord Toyota today was a very nice experience. There was no high pressure, there was a knowledgeable salesman, and even though their inventory was limited they had choices that met ou experience. There was no high pressure, there was a knowledgeable salesman, and even though their inventory was limited they had choices that met our criteria, and one we liked well enough to purchase and drive home. We really appreciate it the lack of pressure and the opportunity to select a vehicle that nicely meets our needs. Thank you. More
We arrived at dealership at 115pm and drove our new car off the lot at 5pm. Sales person Joshua Nebergall was very helpful and friendly. From the initial communication through email and phone calls, he was off the lot at 5pm. Sales person Joshua Nebergall was very helpful and friendly. From the initial communication through email and phone calls, he was checking in and giving me updates on the cars I was interested in. The deal went smoothly and finance rep, I believe his name was David, only sold us what was essential and skipped the other nonsense. We got a great deal for our car, prepaid maintenance and extended warranty. I would highly recommend buying a car from this dealership. They had one of the lowest prices for a 2025 Toyota Camry LE compared with dealerships within a 200 mile radius. Only drawback is that we waited for 45minutes to see a finance manager since both of them had customers already. More