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Concord Toyota

Concord, CA

4.7
429 Reviews
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1090 Concord Ave

Concord, CA

94520

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Showing 429 reviews

July 24, 2024

Concord team was solid! I went it with a car and left with a new car. Cas was awesome to work with and the finance guy (sorry forgot name) was also helpful. Thanks team! More

by beeeeee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Henderson, Finance Guy (sorry forgot name but had stitches on his hand 😅)
Jul 26, 2024 -

Concord Toyota responded

Hi, we are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did. Take care!

July 19, 2024

Travelled 2 hours to this dealership and gotten my lease. Process went smoothly and it was a good experience. More

by absoluleech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karsen,Cas
Jul 23, 2024 -

Concord Toyota responded

We are very happy we could provide you with a positive experience! Thank you for taking the time to let us know how we did. Take care!

July 17, 2024

I waited over an hour after my appointment to be seen and when I was they said they couldn’t help me. I’m having trouble with my car beeping and they gave me some excuse about “since it’s over a month old an More

by Randazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only name I remember was Bobby I think.
Jul 23, 2024 -

Concord Toyota responded

Randazzo, we regret to hear that you had this experience with us. Here at Concord Toyota, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (855) 452-5902 to discuss ways we can better serve you in the future.

July 08, 2024

They ask you to add Driver's OneCard service, claiming that will cover key replacement, but when you need it, Driver's OnceCard said the dealer didn't sumbit key coverage. When you try to reach out to th More

by MING_SIU
Recommend Dealer
No
Employees Worked With
Joseph Ayaeze
Jul 09, 2024 -

Concord Toyota responded

Ming_siu, we regret to hear that you had this experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (855) 452-5902 to discuss this further.

Jul 11, 2024 -

MING_SIU responded

I lost one of the key, I just need a replacement for it, which is covered under the Driver's1card coverage. Let me know the process, thanks.

Jul 15, 2024 -

MING_SIU responded

I'm still waiting for an respond on how to get my key replace. Please let me know directly here or email me.

June 22, 2024

"If you complain, I don't want to hear it! ". This was exact words spoken by their dealership's supervisor Mr. Rafael Gutierrez Jr. And these words were said to me within one minute into our More

by Kathryngelston
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Gutierrez Jr
Jun 26, 2024 -

Concord Toyota responded

Kathryngelston, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 452-5902. We look forward to hearing from you.

June 19, 2024

Concord Toyota is the best dealership in the Bay Area. The staff are all very friendly and they will not xxxxxxxx you. As a policy, they do not work on commission and thus are not motivated to push any ex More

by jeffreyspitz99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Garcha, Tejbir “Singh” Khurana
Jun 20, 2024 -

Concord Toyota responded

Jeffery, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 18, 2024

Extremely helpful, person I dealt with gave me their personal cell phone number. And kept me informed about where my car was in the transfer to the dealership. More

by j0ecool_56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Alade
Jun 18, 2024 -

Concord Toyota responded

Joe, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2024

Very friendly and helpful Got the car we wanted with a good price Will let are friends kmow More

by mburns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 05, 2024 -

Concord Toyota responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2024

It was a pleasure to working with Jordan. He is patient, knowledgable, and very nice! The process went very smooth and fast. We cannot do so without his help and preparation ahead of time! Th More

by Alice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 07, 2024 -

Concord Toyota responded

Alice, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 26, 2024

Fernando is an excellent sales rep. I enjoyed working with him. He was very polite, professional, and never went in for a hard sell. Negotiations on price were a little bit harder bec More

by kairk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando (sales)
May 29, 2024 -

Concord Toyota responded

Kairk, we would like to have a better understanding about your experience. Please reach out to us at (855) 452-5902 at your earliest convenience and we will do our best to resolve this with you.

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