
Concord Toyota
Concord, CA
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We arrived at dealership at 115pm and drove our new car off the lot at 5pm. Sales person Joshua Nebergall was very helpful and friendly. From the initial communication through email and phone calls, he was off the lot at 5pm. Sales person Joshua Nebergall was very helpful and friendly. From the initial communication through email and phone calls, he was checking in and giving me updates on the cars I was interested in. The deal went smoothly and finance rep, I believe his name was David, only sold us what was essential and skipped the other nonsense. We got a great deal for our car, prepaid maintenance and extended warranty. I would highly recommend buying a car from this dealership. They had one of the lowest prices for a 2025 Toyota Camry LE compared with dealerships within a 200 mile radius. Only drawback is that we waited for 45minutes to see a finance manager since both of them had customers already. More
Concord team was solid! I went it with a car and left with a new car. Cas was awesome to work with and the finance guy (sorry forgot name) was also helpful. Thanks team! I went it with a car and left with a new car. Cas was awesome to work with and the finance guy (sorry forgot name) was also helpful. Thanks team! More
I waited over an hour after my appointment to be seen and when I was they said they couldn’t help me. I’m having trouble with my car beeping and they gave me some excuse about “since it’s over a month old an when I was they said they couldn’t help me. I’m having trouble with my car beeping and they gave me some excuse about “since it’s over a month old and it’s used, we can’t help you”. I was really upset because I have a gold certified vehicle with a warranty. I call corporate and they assured me I still had my warranty and were apologetic about what had happened. I just want my car fixed. More
They ask you to add Driver's OneCard service, claiming that will cover key replacement, but when you need it, Driver's OnceCard said the dealer didn't sumbit key coverage. When you try to reach out to th that will cover key replacement, but when you need it, Driver's OnceCard said the dealer didn't sumbit key coverage. When you try to reach out to the dealer, no respond. More
"If you complain, I don't want to hear it! ". This was exact words spoken by their dealership's supervisor Mr. Rafael Gutierrez Jr. And these words were said to me within one minute into our ". This was exact words spoken by their dealership's supervisor Mr. Rafael Gutierrez Jr. And these words were said to me within one minute into our conversation. And he threw my car key onto my driver seat with the car door open and left. More
Concord Toyota is the best dealership in the Bay Area. The staff are all very friendly and they will not xxxxxxxx you. As a policy, they do not work on commission and thus are not motivated to push any ex The staff are all very friendly and they will not xxxxxxxx you. As a policy, they do not work on commission and thus are not motivated to push any extras onto you. With the prices at Concord Toyota, what you see is what you get! I was very fortunate to have them when purchasing my very first car. The stress and pushiness I encountered at a previous dealership almost made me want to quit trying to buy a car in person. The people here have proven that not all car dealerships are xxxx. I would highly recommend that if anyone gets an opportunity to purchase a car in the bay they come to Concord Toyota. More
Extremely helpful, person I dealt with gave me their personal cell phone number. And kept me informed about where my car was in the transfer to the dealership. personal cell phone number. And kept me informed about where my car was in the transfer to the dealership. More
It was a pleasure to working with Jordan. He is patient, knowledgable, and very nice! The process went very smooth and fast. We cannot do so without his help and preparation ahead of time! Th He is patient, knowledgable, and very nice! The process went very smooth and fast. We cannot do so without his help and preparation ahead of time! Thanks a lot! More