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Concordville Nissan

Glen Mills, PA

4.8
1,599 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,599 reviews

June 17, 2021

Great job! Service team is wonderful!! Very informative. And pleasant to deal with! I have been coming to Concordville Nissan for over 5 years. Thank you More

by BC1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Jun 17, 2021 -

Concordville Nissan responded

Perfect ratings are always appreciated. Thank you, BC1013!

June 17, 2021

Purchased a 2009 Sentra in December 2008 for my wife. We passed this Vehicle to our Daughter which she used to commute to work, after 127000 miles we decided an upgrade was in order. More

by HOPKINS41
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Concordville Nissan responded

Thank you for the 5-star rating! We value your business!

June 17, 2021

From start to finish, all was handled very professionally. I really like the ability to txt back and forth regarding car status, pictures of work being done or requested new work, and notific More

by LOUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Jun 17, 2021 -

Concordville Nissan responded

LOUE, Thank you for stopping by! We appreciate you taking the time to leave feedback for Concordville Nissan!

June 17, 2021

Although I believe the issue we had should have been picked up on prior to purchase (vehicle was purchased and driven for 2 days and had electrical/battery/no start 5x) the service department was ext More

by dtf105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Concordville Nissan responded

I am happy to hear that you are satisfied with are great service, dtf105. Please come see us again soon.

June 17, 2021

Started off as a simple transaction but hit some bumps over NJ vs PA tax regulations as well a change to the agreed upon down payment and monthly payment as transaction was completed in 2 days. All that s More

by dtf105
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Eckberg, Kenney Oppel, Jeff Rubin
Jun 29, 2021 -

Concordville Nissan responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience.

Jun 29, 2021 -

dtf105 responded

I have contacted you 4 times but have not received a call back. Please feel free to have a senior manager reach out and would be happy to discuss.

June 16, 2021

I really liked the new system of text messages and being able to approve any recommendations. This was very convenient. Also the new sales department area is nice and clean. More

by Ekmccaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Jun 16, 2021 -

Concordville Nissan responded

Thank you so much for your feedback, Ekmccaug! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs!

June 16, 2021

The service was very prompt. Everyone was very helpful, it was my first time there. The service staff was great. They even washed my car! More

by Kmbh56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Jun 17, 2021 -

Concordville Nissan responded

Thanks, Kmbh56! We appreciate the feedback.

June 15, 2021

The customer service was exceptional and it really felt like home. The people there are very nice, and Farid and Matt made sure I got everything I needed! More

by TOLANIHAWKINS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid Abumohor, Matt Costa
Jun 15, 2021 -

Concordville Nissan responded

Perfect ratings are always appreciated. Thank you, TOLANIHAWKINS90!

June 15, 2021

I priced out the parts and services elsewhere and the markup on a $325 part was ridiculous. It equates to $1100 for labor which is crazy. I figured there would be a markup but the amount is too much for More

by MMRAPPUCCI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Lawler
Jun 24, 2021 -

Concordville Nissan responded

MMRAPPUCCI, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call Chuck DeSantis @ 610-459-8900 so I can better understand how we can resolve your dissatisfaction.

June 15, 2021

Staff very pleasant and knowledgeable. Answered all questions. Will return again respected my time. Cars were professionally presented. It was a pleasure working with them. More

by d.matsinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic delcampo, Jeff Rubin
Jun 15, 2021 -

Concordville Nissan responded

d.matsinger, thank you for the positive feedback! We are happy to know that you are a satisfied customer and to know that you have been provided with good customer service. Thank you for choosing Concordville Nissan.

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