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Concordville Nissan

Glen Mills, PA

4.8
1,708 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,708 reviews

June 19, 2021

Vic was an excellent sales person. He listened to my needs and provided excellent customer service. I would buy from him again and recommend him to my friends. More

by apmuench
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Delcampo, Ryan Gilroy, Jeff Rubin
Jun 21, 2021 -

Concordville Nissan responded

Thank you for your feedback on your experience with Vic! We really appreciate the five-star review and kind recommendation. If you need anything else please let us know. We're happy to help. Thank you for choosing Concordville Nissan!

June 19, 2021

Focused on customer. Even remembered my name. Lyft didn’t work well on day 1. It took three shuttles to get one to my house More

by Mary Maloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa, Bill Lawler
Jun 21, 2021 -

Concordville Nissan responded

We're sorry to hear about the trouble with Lyft but are glad that things worked out in the end. We greatly appreciate your kind feedback and positive review. We hope to see you again!

June 19, 2021

It is always a pleasure to work with the staff at Concordville Nissan. I have purchased two cars from them in the last three years. I have been very happy with the vehicles. The service department is More

by BOYDS1657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawler
Jun 21, 2021 -

Concordville Nissan responded

Thank you for your valued feedback and five-star review! We're glad to hear that you continue to have great experiences with us. Please let us know if you ever need anything else. Thank you for choosing Concordville Nissan!

June 19, 2021

Victor was an excellent salesman!!!! He was so caring patient with us!! Then when we decided on a vehicle and we did our paperwork with Jeff Rubin another awesome employee!!! He was great and explained e More

by kimkinney54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 21, 2021 -

Concordville Nissan responded

Thank you for the five-star rating! Please let us know if you need anything else. We appreciate you taking the time to leave feedback for Concordville Nissan! We hope to see you again.

June 18, 2021

I was there for an oil change and car wash was told it would be an hour 1/2 for such a simple Service. I have been to other dealerships where that Service is completed within 30mins. I needed additional More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Costa
Jun 30, 2021 -

Concordville Nissan responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience.

June 18, 2021

Service was great & Pat was excellent taking care of me. I have been pleased with your service dept. Pat did a good job yesterday & I appreciate him. More

by ECI.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Concordville Nissan responded

Thank you for the 5 star review. We are so glad to hear that Pat was helpful during your service appointment and we look forward to your next visit with us!

June 17, 2021

Although I believe the issue we had should have been picked up on prior to purchase (vehicle was purchased and driven for 2 days and had electrical/battery/no start 5x) the service department was ext More

by dtf105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Concordville Nissan responded

I am happy to hear that you are satisfied with are great service, dtf105. Please come see us again soon.

June 17, 2021

From start to finish, all was handled very professionally. I really like the ability to txt back and forth regarding car status, pictures of work being done or requested new work, and notific More

by LOUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Jun 17, 2021 -

Concordville Nissan responded

LOUE, Thank you for stopping by! We appreciate you taking the time to leave feedback for Concordville Nissan!

June 17, 2021

Started off as a simple transaction but hit some bumps over NJ vs PA tax regulations as well a change to the agreed upon down payment and monthly payment as transaction was completed in 2 days. All that s More

by dtf105
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Eckberg, Kenney Oppel, Jeff Rubin
Jun 29, 2021 -

Concordville Nissan responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience.

Jun 29, 2021 -

dtf105 responded

I have contacted you 4 times but have not received a call back. Please feel free to have a senior manager reach out and would be happy to discuss.

June 17, 2021

Purchased a 2009 Sentra in December 2008 for my wife. We passed this Vehicle to our Daughter which she used to commute to work, after 127000 miles we decided an upgrade was in order. More

by HOPKINS41
Recommend Dealer
Yes
Employees Worked With
Jose Roman
Jun 17, 2021 -

Concordville Nissan responded

Thank you for the 5-star rating! We value your business!

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