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Concordville Nissan

Glen Mills, PA

4.8
1,708 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,708 reviews

June 15, 2021

Despite great trade, Concordville isn't qualified to sell LEAFs. Told me 8 hrs to charge fully. Truth: 24 hrs. Unwilling to own their error/lie. More

by biz1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Eckberg, Mark Dawson, Ryan Gilroy, Bob Bollinger, David Solomon
Jun 24, 2021 -

Concordville Nissan responded

biz1, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call Chuck DeSantis @ 610-459-8900 so I can better understand how we can resolve your dissatisfaction.

June 15, 2021

Hank Oppel did everything possible to make us happy. We Hank Oppel did everything possible to make us happy. We were able to get the last Platinum Rogue in the color combination that my wife wanted. More

by RDWMAI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel, Jeff Rubin
Jun 15, 2021 -

Concordville Nissan responded

RDWMAI, We greatly appreciate your feedback. We are delighted to know that you found your experience to be five stars. Thank you for choosing Concordville Nissan and we hope to see you again in the future!

June 15, 2021

The customer service was exceptional and it really felt like home. The people there are very nice, and Farid and Matt made sure I got everything I needed! More

by TOLANIHAWKINS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid Abumohor, Matt Costa
Jun 15, 2021 -

Concordville Nissan responded

Perfect ratings are always appreciated. Thank you, TOLANIHAWKINS90!

June 14, 2021

Pat was very welcoming to me. It was just a simple oil change and tire rotation, but he assured me the car would be done in 1/ 1/2 hours, and it was a bit less. More

by Ann kappel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Jun 15, 2021 -

Concordville Nissan responded

Thank you for leaving us a great review, Ann kappel! It was a pleasure to work with you, and we hope to work with you again soon.

June 14, 2021

Farid was great. The office staff was disorganized and inefficient. We arrived at the dealership at 1:30 and did not leave until 6:45. The vast majority of our time there was spend waiting to sign paperwo More

by jdavidson083
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Farid Abumohor, Chuck Desantis, David Solomon, Jeff Rubin
June 14, 2021

Bought a 2018 Nissan Pathfinder that had no floor mats, less than a quarter tank of gas in it, and a tire that needed replaced within the first week. Went back to dealership with these concerns and got no More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Dawson
Jun 22, 2021 -

Concordville Nissan responded

Jason, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call Chuck DeSantis @ 610-459-8900 so I can better understand how we can resolve your dissatisfaction.

Jun 22, 2021 -

Jason responded

jeshleman@ucfsd.net I would like $100 reimbursement for the floor mats I had to purchase, $50 for the gas I had to put in my tank on the way home to fill up the tank, and $200 for the leaking tire the car had the I noticed on the way home. So in summary, I would like reimbursement of the $350 in costs I had immediately after I paid $30000 for 2018 Nissan Pathfinder. I don’t think that’s unreasonable.

June 14, 2021

Concordville Nissan is 1st class in customer service. They treated me better than any other dealer ever has. Thanks to Kenney Oppel and the team More

by Craig C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel, Ashley Kaldi, Jeff Rubin
Jun 14, 2021 -

Concordville Nissan responded

Craig, it's always great to hear from valued clients like yourself. We're so happy we could be of assistance and hope to see you again down the road.

June 14, 2021

I was very impressed by how much the service manager cared about me and my care. My car leaked oil after an oil change . When I called about it, the service department sent a truck to take my car to the More

by PJMARIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob . I think he is the service manager, Matt Costa
Jun 14, 2021 -

Concordville Nissan responded

Your positive feedback and high rating mean so much to us, PJMARIE1. We strive to provide 100% customer satisfaction each and every time and it's nice to know we did just that. If there is anything else we can assist with, please let us know.

June 14, 2021

The service was great and the technicians were juse as great. The turnaround time was excellent I couldn't ask for anything more! Thank so much! More

by LROBS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farid Abumohor, Kenney Oppel
Jun 14, 2021 -

Concordville Nissan responded

Thank you for choosing Concordville Nissan to handle your vehicle service. We are glad you enjoyed your time with us and hope to see you again soon, LROBS1.

June 13, 2021

Great& honest customer service..sat me down explained everything that was wrong with my car & gave me honest advice..the service price was very reasonable More

by tyronracks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Jun 14, 2021 -

Concordville Nissan responded

Hi tyronracks, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us feedback about your recent visit. Take care!

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