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Concordville Nissan

Glen Mills, PA

Overview
Employees
Reviews
Vehicles
4.8
1,602 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,602 reviews

October 08, 2023

My sales person was great throughout the process from the first time to to finish. Very knowledgeable and very skilled at her profession. More

by rboose58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deneen Strickler
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Oct 09, 2023 -

Concordville Nissan responded

Hi rboose58, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience. We are looking forward to seeing you soon. Take care. Sincerely, Ryan Gilroy - General Sales Manager

October 06, 2023

They had the make and color I wanted in 1 business day. The lease price came down some from their first offer. I think it was a mostly fair experience. More

by billytobill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Heweston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Gilley, Deneen Strickler
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Oct 09, 2023 -

Concordville Nissan responded

Hi billytobill, We appreciate your 5-star review. We are glad to hear our team was excellent with your buying experience. We hope to see you soon. Have a great day. Sincerely, Ryan Gilroy - General Sales Manager

October 02, 2023

Hiep was very helpful and knowledgeable. He was easy to work with and and presented all information clearly. More

by pgordon1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Agovino, Hiep Luong
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Oct 03, 2023 -

Concordville Nissan responded

Hi pgordon1, We appreciate your 5-star review. We are delighted to hear Hiep was helpful throughout your visit. We are looking forward to seeing you soon. Take care. Sincerely, Ryan Gilroy - General Sales Manager

October 02, 2023

On 9/25/23 I purchased a new 2023 Versa at Concordville Nissan. They changed the sales quote on me midstream not once, but twice, during the shopping and purchasing experience, costing me quite a bit of ex More

by Nate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I prefer not to call out specific people on this review because, unfortunately, it really seemed like a team effort.
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Oct 09, 2023 -

Concordville Nissan responded

Dear Nate, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Ryan Gilroy - General Sales Manager

Oct 15, 2023 -

Nate responded

The apology is nice, Ryan, but it certainly shows readers clearly that Concordville Nissan still has made ZERO effort to meet the customer even halfway on the mistakes this dealership made with the sales quote. I'm sure potential car buyers would love to see a better response that demonstrates some action.

October 01, 2023

Had a great experience! Everyone was friendly and very helpful. I'll definitely cone back for my next vehicle More

by dbeverly81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, John Cross
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Oct 02, 2023 -

Concordville Nissan responded

Hi dbeverly81, We appreciate your 5-star review. We are delighted to hear you were satisfied with your buying experience. We hope to see you soon. Take care. Sincerely, Ryan Gilroy - General Sales Manager

September 29, 2023

Craig was very helpful after a terrible customer service experience with the young lady who made little to no attempt to assist. More

by tootie2fly
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Heweston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Concordville Nissan responded

Dear tootie2fly, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Ryan Gilroy - General Sales Manager

September 28, 2023

I felt like I had good people working in my behalf. Time leasing the car was very reasonable.I have leased several cars here including my family buying and leasing.We have had no issues that have come More

by garysullivan0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiep Luong, Eddie Somers
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Sep 28, 2023 -

Concordville Nissan responded

Hi garysullivan0, We appreciate your 5-star review. We are glad to hear our team went above and beyond during your visit. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Ryan Gilroy - General Sales Manager

September 27, 2023

My wife and I were very pleased with the entire experience. As trouble free as possible. More

by wakett
Recommend Dealer
Yes
Employees Worked With
Deneen Strickler
Report | Print
Sep 28, 2023 -

Concordville Nissan responded

Hi wakett, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Take care. Sincerely, Ryan Gilroy - General Sales Manager

September 27, 2023

My car shopping experience was good. When I was ready to leave the dealership after my purchase the seat adjustments didn’t work. It was very disappointing but will be fixed, I hope, b More

by rvanryper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Heweston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Agovino, Jennifer Bedrick
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Sep 28, 2023 -

Concordville Nissan responded

Hi rvanryper, I'm happy to hear that you had such a positive experience buying from us. It's always great to know that our customers are satisfied with the service they receive. I'm sorry to hear that your seat adjustment wasn't working properly, though - that's definitely not what we want for our customers. Please let us know if there's anything we can do to help resolve the issue with your seat. We want to make sure you're completely happy with your purchase. Looking forward to seeing you soon! Have a great day. Sincerely, Ryan Gilroy - General Sales Manager

September 26, 2023

They are an honest dealership that does not put a bunch of fees hidden in their deals More

by albert.dimaria3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac, Kenney Oppel, John Agovino
Report | Print
Sep 27, 2023 -

Concordville Nissan responded

Hi albert.dimaria3, Thank you for your 5-star review. We are glad to hear you were satisfied with your experience. We are looking forward to seeing you soon. Take care. Sincerely, Ryan Gilroy - General Sales Manager

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