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Concordville Nissan

Glen Mills, PA

4.8
1,612 Reviews
Our mission: Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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452 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 1,612 reviews

January 07, 2022

Ruby was very professional & answered all my questions. Forcing customers to write a 15 word comment before proceeding to the next question will deter customers from completing the survey More

by reesey_pb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hamm
Jan 07, 2022 -

Concordville Nissan responded

Thank you for the high rating, reesey_pb! We're happy to hear that working with Ruby elevated your experience with us. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

Jan 08, 2022 -

Concordville Nissan responded

Reesey_pb, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

January 07, 2022

Very helpful and easy to work with. Great communication. Jose, David and the finance department were great. More

by TriciaG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Roman, Nate Elliott, Amirah Holland
Jan 08, 2022 -

Concordville Nissan responded

Triciag, we are so happy to read such a great review about Concordville Nissan! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

January 06, 2022

They are very efficient and friendly. My car was ready in the exact time stated even though they were admittedly short staffed. More

by ESImber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
Jan 07, 2022 -

Concordville Nissan responded

Hi, ESImber! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

Jan 08, 2022 -

Concordville Nissan responded

Esimber, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! We hope to see you soon!

January 05, 2022

The service was great Very convenient to pick up and drop off!! Love the lyft service. This is a great way to keep customers coming back More

by MICHAELJAY0862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
Jan 05, 2022 -

Concordville Nissan responded

Hi, MICHAELJAY0862! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

January 02, 2022

El personal muy amable y un excelente servicio una amplia sala para esperar por tu vehículo More

by J.garduno127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
Jan 04, 2022 -

Concordville Nissan responded

¡Hola, J.garduno127! Gracias por la revisión estelar. Nos alegra saber que dejó el concesionario satisfecho con nuestros servicios. Esperamos volver a trabajar con usted pronto. ¡Qué tengas un lindo día! - Chuck DeSantis, gerente general

January 01, 2022

Excellent service all the way around! Second time purchasing from them and would return for my next vehicle, too. Just a great place to do business. I have also serviced my vehicle there and apprec More

by Hgsmiley33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Desantis, Jeff Rubin, Matthew Clark, Adam Meltz, Joseph Glenn
Jan 04, 2022 -

Concordville Nissan responded

Hi, Hgsmiley33! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! - Chuck DeSantis, General Manager

January 01, 2022

The workers (josh) was Kind, prompt, thorough. He answered all questions and continued to follow up through process More

by MAGGIERDRISCOLL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Elliott, Savannah Boyle, Josh Klaus
Jan 04, 2022 -

Concordville Nissan responded

Hi, MAGGIERDRISCOLL! Thank you for the 5-star review. We're happy to hear that working with Josh elevated your experience with us. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

January 01, 2022

Great experience. Our salesman Josh was awesome. Would recommend this dealership to everyone I know. More

by thor2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rubin, Josh Klaus
Jan 04, 2022 -

Concordville Nissan responded

Hi, thor2! Thank you for the 5-star rating. We're happy to hear that working with Josh earned us your recommendation. We look forward to your next visit. Have a great day! - Chuck DeSantis, General Manager

December 31, 2021

It was an ok process until we had an issue with the vehicle, contacted dealership within a day and felt like I got the run around for over a month. Will most definitely take my vehicle elsewhere to be More

by jenellhovis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Christie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Concordville Nissan responded

jenellhovis, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. We would love the opportunity to address any issues directly. Thank you for your patience and we hope to see you again in the future. - Chuck DeSantis, General Manager

Jan 07, 2022 -

jenellhovis responded

I did respond directly to no avail! I had to reach out for over a month. I was a Customer Relations Manager for an upscale dealership in Annapolis and I would have never treated my customers the way your dealership treated me!

December 31, 2021

Service is always top-notch communicate with you what’s on going during your service in your stay able to get me in and out in a short period of time More

by anthonyscooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah Boyle
Jan 04, 2022 -

Concordville Nissan responded

Hi, anthonyscooper! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

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