Concordville Nissan

They do not do the under hood inspection just mark it off . Once again windshield fluid empty. Engine air filter replaced a month ago. They say I needed one on report. Also report says I the customer said ba . Once again windshield fluid empty. Engine air filter replaced a month ago. They say I needed one on report. Also report says I the customer said battery is dead. No they told me cold cranking amps were low. Once I questioned it stated I bought the car new 15 months ago. Let me see what we can do. Told me replace under warranty . Fact is I never questioned the battery report says I did. More

I brought my vehicle in because my key fob wasn’t working. Your recommendations was that I take care of a recall on my vehicle and that I replace two lug nuts and a stud. You replaced the engine cont working. Your recommendations was that I take care of a recall on my vehicle and that I replace two lug nuts and a stud. You replaced the engine control modual which was the supposed recall. No other issues stated to me. Three days later my car starts making a very loud noise and has a strong odor of fumes. I contact you and bring it back and now you claim I need to replace the oil cooler and seal and that I need to replace the exhaust manifold and gasket because theres cracks and leaking. My vehicle had no fumes and no noise before bringing it in to check my key fob. If that was the case wouldn’t you have noticed this when you performed the safety inspection that you gave me a copy of? I guess the saying is true, “the dealership fixes one thing and tears another up to keep you coming back. I spent the whole day yesterday trying to contact Matt the Service Manager, he wouldn’t even answer my calls and still hasn’t returned my phone calls. I will never recommend Concordville Nissan and nor will I ever bring any vehicle to you again. More

Brand new vehicle in March, July the hatch opener broke( no other way to open/ use trunk). Part ordered , no one called that it was in for almost a month in September. And had first service done. Defective no other way to open/ use trunk). Part ordered , no one called that it was in for almost a month in September. And had first service done. Defective part and had to order again. November no call that part was in. Called and found out part was in for 3 weeks and that past service department was fired?? Part installed and 2nd service completed. We’ll see if this part holds up. And luckily they had a loaner car this time and not having to go thru enterprise More

Very easy to do business with. Not pushy but very courteous and extremely helpful. Friends will hear about this dealership in a positive note from me. courteous and extremely helpful. Friends will hear about this dealership in a positive note from me. More

Wasn’t satisfied with the service done on my car. Shouldn’t have cost me that much, haven’t had the car but 5 months. Shouldn’t have cost me that much, haven’t had the car but 5 months. More

The team at concordville Nissan we’re absolutely wonderful in taking us through the purchase of a new vehicle. A special thanks, especially to Adam. wonderful in taking us through the purchase of a new vehicle. A special thanks, especially to Adam. More

We have had a difficult time getting the results needed for my car. Was told parts were in, brought the car in, took the day off of work only to find out 5 hours later that they did not have the parts. Ha for my car. Was told parts were in, brought the car in, took the day off of work only to find out 5 hours later that they did not have the parts. Have not had my car for over a week now while waiting for them to get the parts. Was told parts were in today and can pick it up tomorrow so we shall see. The only person that was really trying to help me was Savana. More

I was pleased with the courteous and prompt service. Non pressured environment. Appreciated interior vacuuming. pressured environment. Appreciated interior vacuuming. More

Everyone was helpful and worked hard to get us what the car at the price we needed car at the price we needed More

I wish they would improve their communication skills. I feel like I am always having to chase down the items that are left open or incomplete. feel like I am always having to chase down the items that are left open or incomplete. More