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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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August 21, 2021

I had to take in my car for a recall. Device was great, started work quickly finished before the time the told me to expect. More

by MAD365247
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, MAD365247! We're happy to hear that you left the dealership satisfied with our services. Should you have any further inquiries, please do not hesitate to give us a call at the dealership. Take care!

August 21, 2021

I had a lot of problems with my car. There was a huge problem with my car, the problem was with my transmission. But with the help of Melissa and Ken the problem was taken care of. Best dealership I eve More

by ASHOK13ANITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager , Ken Cooper
Aug 23, 2021 -

Concordville Subaru responded

Hi, ASHOK13ANITA! Thank you for the stellar review. We're happy to hear that Melissa and Ken were able to identify and solve the issue with your vehicle. Please let us know if there's anything else we can help you with. Safe travels!

August 21, 2021

I have pulled into this dealership twice in the past month without an appointment. Each time I have been taken promptly and with a smile. The second time all of the car was checked and the car was was More

by flictoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Aug 23, 2021 -

Concordville Subaru responded

Hi, flictoe! Thank you for the 5-star review. We're happy to hear that you've had positive experiences with our services. Have a wonderful day!

August 21, 2021

Everyone is very accommodating and do their best to make you feel comfortable. The techs are knowledgable in servicing the cars! When recalls come they are handled. More

by J. Bonnie Rhodes
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Aug 23, 2021 -

Concordville Subaru responded

Hi, J. Bonnie Rhodes! Thank you for taking the time to leave us a positive review. We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 21, 2021

The service experience was very smooth and organized. The technicians guided your car in safely. The team members that checked you in were thorough, kind and professional. They treated my vehicle with respec More

by THOPKINS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Salman
Aug 23, 2021 -

Concordville Subaru responded

Thank you for the high rating, THOPKINS20! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a good day!

August 20, 2021

Melissa was very thoughtful and helped me with the inspection on my sons car that I gave to him. She also ordered a new fog light for the car. More

by JSTEVENS280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Concordville Subaru responded

Thank you for the stellar rating, JSTEVENS280! We're delighted to hear that working with Melissa elevated you and your son's experience with us. Please let us know if there's anything else we can help you with. Safe travels!

August 19, 2021

Easy to set up appointment.They were able to service the Easy to set up appointment. They were able to service the car a bit earlier. I live the fact that it was run through a quick car wash. More

by cgcslp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 20, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, cgslp! We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care!

August 19, 2021

Professional and courteous service as always. Service team did a though job but with the work and the explanation of the work done. The service was done on my daughter’s vehicle so it had to perfect.. More

by HJHARTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Aug 20, 2021 -

Concordville Subaru responded

Hi, HRHARTMAN! Thank you for the stellar review. We're happy to hear that we were able to help with the services needed on your daughter's vehicle. Safe travels!

August 19, 2021

I find the Subaru staff very professional , courteous I find the Subaru staff very professional , courteous and friendly., The service is well done. The best about it is that the service is thorough More

by ORANGE.RAMIREZ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Concordville Subaru responded

Hi, ORANGE.RAMIREZ! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day!

August 19, 2021

Concordville Subaru is very professional and thorough. Their service is top notch! Thank you for your attention to my needs and my families. I really trust Subaru to provide me with great performance and More

by egaynor3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Concordville Subaru responded

Thank you for the high rating, egaynor3! We're happy to hear that we were able to help with your and your family's needs. Please let us know if there's anything else we can help you with. Have a great day!

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