Melissa McElwee

"Always a fantastic experience! Your entire service team..."

- ORANGEISME Verified Customer

Always a fantastic experience! Your entire service team is knowledgeable, friendly and very helpful! Melissa McEllweee is my service person and she is THE BEST!

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"Kind, courteous and HONEST. I do not mind paying a little..."

- LEETEN4 Verified Customer

Kind, courteous and HONEST. I do not mind paying a little more for quality parts and service. The waiting area is clean bright and comfortable

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"Friendly and courteous. Dropped my 2018 Crosstrek off..."

- JUDYSTERN Verified Customer

Friendly and courteous. Dropped my 2018 Crosstrek off Wednesday for maintenance and a much needed Detail. Melissa got me in a nice new loaner, so I got to test drive the updated Crosstrek. Only problem was my old 6s iPhone couldn't charge in the loaner. Otherwise a great experience!

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"Great job quick and easy. I’m glad that I chose them as..."

- JAYHUMMEL Verified Customer

Great job quick and easy. I’m glad that I chose them as my service dealer. Have an excellent process. I’ll be back again to have my car serviced here.

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"Very knowledgeable, friendly and helpful. Melissa is..."

- WENDYMJ Verified Customer

Very knowledgeable, friendly and helpful. Melissa is great. New building is great. Love having car washed. Like the new location. Always let us know about recalls

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"Ease of appt. Efficient teamwork in checking in and..."

- Maurashrdn Verified Customer

Ease of appt. Efficient teamwork in checking in and outfitting me w/loaner. Listened carefully to my concerns and remarks re car's operation. Communication above average in every way.

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"The Customer Service was excellent as always with..."

- FrankFerro Verified Customer

The Customer Service was excellent as always with Melissa...Quick and thorough work by the service team. Concerns or questions are always anwered or addressed properly.

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"Above and beyond the call of service. Always appreciate..."

- Whosethis1212 Verified Customer

Above and beyond the call of service. Always appreciate this dealership for their mechanical expertise as well as their superb customer service. I appreciate all you do

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"I received a reminder for service scheduled it through..."

- MishGiles Verified Customer

I received a reminder for service scheduled it through my app and drove right in to the beautifully well kept service bay and was greeted immediately. No wait time, spoke with the service department, they graciously answered my questions, called me when they were finished and again no wait time, not that waiting is a bad thing. But absolutely the beat service department I have ever dealt with in the almost 30 years I have had cars.. Courteous efficient and knowledgeable. Sooo happy I purchased a Subaru from Concord like and I will continue to use Concordville ❤️service department Thank you

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"Melissa is always so helpful, honest, and caring. I trust..."

- jrgretsch6120 Verified Customer

Melissa is always so helpful, honest, and caring. I trust her and I’m happy to say that she has been helping me as a Subaru customer for years. She’s an awesome asset and I hope you guys value her efforts and her friendly disposition with customers. Thank you as always Melissa and the service crew/techs! :)

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