Conicelli Honda

Ron Horne Ron was great to work with, even though I had narrowed down on what I wanted he got me through at the end and took me step by step through the buying Ron was great to work with, even though I had narrowed down on what I wanted he got me through at the end and took me step by step through the buying process as I have not done in years! His follow up and understanding of my current position made this process less stressful. He was able to work with multiple customers at the same time and from what I could see is that he was able to give top notch service to all! I have found a great car at a great deal! Thanks to Ron and thank you to Conicelli we are loving our new Honda Civic! More

Great dealership I had a good experience in 2003 with Conicelli Honda and again in 2016. Ron was very helpful and made my car buying experience enjoyable. I would reco I had a good experience in 2003 with Conicelli Honda and again in 2016. Ron was very helpful and made my car buying experience enjoyable. I would recommend Conicelli Honda to my friends and family. More

Great Overall Csutomer Experience I just purchased a new CRV; during the purchasing cycle I had a point of contention. The Conicelli team couldn't do enough to ensure I was satisfied. I just purchased a new CRV; during the purchasing cycle I had a point of contention. The Conicelli team couldn't do enough to ensure I was satisfied. Not every interaction anywhere is initially ideal; however, service recovery and getting satisfaction as the end result is what counts. The Conicelli team is so customer focused and they truly valued me as a customer and now they have a customer for life. More

His (and hers!!) We went to the dealer knowing the SUV we were going to purchase. Ron made the process of financing and purchasing the SUV go smoothly and quickly! It We went to the dealer knowing the SUV we were going to purchase. Ron made the process of financing and purchasing the SUV go smoothly and quickly! It was a Saturday morning and they were busy, Ron made sure we didn't feel rushed and was great! I then expressed interest in a small coupe and BAM! Ron made sure I got it!! I traded in my car and now we both are so very happy!!!! Ron was great and knows is stuff!! More

Great experience Mr. Horne and the team at Conicelli Honda made the experience of leasing my car extremely easy. He treated me fairly and handled my deal in a timely m Mr. Horne and the team at Conicelli Honda made the experience of leasing my car extremely easy. He treated me fairly and handled my deal in a timely manner. I am very pleased with the level of customer service that was provided. More

Bad start Good end My appt started with being scheduled with an employee who was off. Ron Horne was sent in unscheduled. I came prepared with specific cars from the in My appt started with being scheduled with an employee who was off. Ron Horne was sent in unscheduled. I came prepared with specific cars from the internet. I took a test drive and loved the car. We haggled over my trade but came to terms. I came in with my own financing. Mr Horne offered his. Due to a mixed up he started a new credit application instead of continuing my approved app and my credit union rejected the purchase. (Since a new app was entered it was rejected due to appearing that I wanted two cars) He found other financing which actually turned out to be a lower rate. The service offer by Ron Horne was excellent. Thank you. When I came in three days later to pick up my spare key, I found that a recall bulletin was issued for my car. It stated that this fix/update needed to be completed prior to selling the vehicle. Service completed the update. I was told that the Sales personnel are not informed of these bulletins. I am glad it does not appear to be serious, but all staff should know about recalls especially those in the Sales department. More

Excellent customer service I came in with a price range in mind. Ron took the time to show several vehicles which was in my range. None seem to connect. He continued for hours t I came in with a price range in mind. Ron took the time to show several vehicles which was in my range. None seem to connect. He continued for hours to find me a vehicle which I would be happy with. He convinced me to increase my limit and I found the perfect fit for me. Thank you Ron for your excellent customer service. More

Taking the extra MILE! Tim cared about what we were getting into payment wise and knew about Hondas quality. We wanted a civic and he did not offer any other car. We have ou Tim cared about what we were getting into payment wise and knew about Hondas quality. We wanted a civic and he did not offer any other car. We have our first lease (Honda civic LX) and he did not try to push the Civic EX aka more expensive. He even Helped me understand my 2010 Honda Civic and I didn't even get it there! You can tell he cared about his customers not about his sales or money! More