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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
880 Reviews

880 Reviews of Conicelli Toyota of Springfield - Service Center

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November 04, 2024

Always great working with Jack, Christina and all the staff at Conicelli Springfield. Great and timely service. Always appreciated! More

by VINCE F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

Thanks Vince for a great five star review. We appreciate the kind words and your business! Paula D., Customer Relations

November 04, 2024

Always a great experience, recommend their service department 100%, Always kind and courteous. Always done in a timely manner More

by yvonnezeiders
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and kind words. We appreciate your business. Paula d., Customer Relations

November 04, 2024

I am always happy with my cars preforming greatly after I leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . More

by WILSONCAR127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

November 02, 2024

Charge a lot for oil change. It was usually $20 cheaper at our other Toyota dealer. They lost our previous data and had to refile. It took late taking it in for the simple oil ch More

by wolfewill
Service Time
Recommend Dealer
No
Employees Worked With
Jack DePre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

We apologize for the inconvenience you recently experienced. I shared your concerns with our service manager, Jack DePre. Paula d., Customer Relations

November 01, 2024

Sold me a TOYOTA lemon that nearly got me killed in 3 days, you’d think Toyota could make Toyota work but nope More

by JOSULLIVANCONTRACTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Conicelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Conicelli
Nov 01, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read this review regarding your recent experience. I shared your concerns with our General Sales Manager and Used Car Manager. I am certain one of them will be reaching out to you. Paula d., Customer Relations, pdigiacomo@conicelli.com

November 01, 2024

Frank was very knowledgeable and courteous. He also helped me get a ride in the shuttle to and from the dealer. More

by idaarnold07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sbarara
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the four star rating and choosing to service your vehicle with our dealership! Paula d., Customer Relations

November 01, 2024

30 min to do the job . 35min to get the paperwork, to long to rec paperwork.. More

by WATMSU
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
frank sbarra
Nov 01, 2024 -

Conicelli Toyota of Springfield responded

We apologize that your recent visit to our service center was not up to your expectations. I shared your concerns with our service manager and do hope that your next visit will be less time for you. Paula d., Customer Relations

November 01, 2024

Christina is the best. She is knowledgeable and very efficient. I always hope I get her when I go for service. More

by DMG6594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

Thank you for a five star rating and choosing to service your vehicle with our dealership! Paula d., Customer Relations

November 01, 2024

I was in and out in an hour. Passed the State inspection and emissions test with no trouble. More

by TTOLOMEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 04, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and choosing to service your vehicle with our dealership! Paula d., Customer Relations

October 31, 2024

Is very convenient and the shuttle is great but I don't like some of the service managers More

by POPULARJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Nov 01, 2024 -

Conicelli Toyota of Springfield responded

I apologize that your experience with our service center personnel does not meet your expectations. I will share your concerns with our service manager so that he can look into this. We do appreciate your business. Paula d., Customer Relations

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