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Conicelli Toyota of Springfield - Service Center

4.9

36 Lifetime Service Reviews

860 Baltimore Pike, Springfield, Pennsylvania 19064

36 Reviews of Conicelli Toyota of Springfield - Service Center

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August 22, 2018

"Great service experience every single time..........."

- Lisa

Christina Randall is a fabulous service advisor who keeps you informed on what is going on with you vehicle until the minute your car is ready. She is always smiling and happy to see me. She is very efficient, knowledgeable and honest. When I come in for service I always visit my salesman Dwain Johnson. He is such a kind man and always check in with me to see if he can help in any way. He is always happy to see me and talk with me. I enjoy coming here!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dwain Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christina Randall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 23, 2018 -

Conicelli Toyota of Springfield responded

Thanks for taking the time to share your experience with us and for the 5-star rating. We appreciate your business! Paula DiGiacomo, Customer Relations

June 23, 2018

"Accommadating and effecient from beginning to end"

- JG717

Checking in for service was easy at curb side and continued inside. The associate explained exactly what would be checked on my vehicle and provided an approximate time for service to be completed. Shawn called and explained that my vehicle would require new wiper blades front and back and gave me a price. After getting my ok he said he would call again when car was ready. He called me back as promised within 10 mins. Checking out was quick and easy. Great experience! Your service department has always been great. Your employees are to be commended for outstanding work ethics.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 05, 2018 -

Conicelli Toyota of Springfield responded

Thanks for this great review. So happy that you continue to have such great experiences with our Springfield Service Department. We appreciate your business and loyalty, and look forward to assisting you in the future. Paula DiGiacomo, Customer Relations Mgr

June 17, 2018

"Great service department!"

- Charles Chuck

Great service department as always! Very efficient & courteous staff! Car was ready when I needed it & service was completed . Good job, friendly employes and customer satisfaction always comes first!

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Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christina Randall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 05, 2018 -

Conicelli Toyota of Springfield responded

So happy to read this nice review. We appreciate your business, loyalty and kind words about our staff especially! Look forward to assisting you in the future! Paula DiGiacomo, Customer Relations Mgr

May 20, 2018

"Awesome advisor - Matt Hoyle"

- Raquel

As usual, Matt Hoyle exceeded my expectations. My whole experience was awesome. Kudos to the mechanics too. The cashier is also awesome. The premises are clean and comfortable

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 06, 2018 -

Conicelli Toyota of Springfield responded

Thanks so much for this nice review and 5-stars. We appreciate it! Paula DiGiacomo, Customer Relations

May 18, 2018

"Excellent service!"

- Sharon2011

I have always had excellent fast and convenient service at this dealership , everything is explained and I never felt like they were trying to take advantage of a woman where I had been at other dealerships.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 10, 2018 -

Conicelli Toyota of Springfield responded

Thanks for sharing this review with us. We greatly appreciate your business and the 5 star rating. Paula DiGiacomo, Customer Relations

May 14, 2018

"Awesome"

- Matt Sullivan

Jay was very friendly and new what he was doing I felt very comfortable. It was quicker than I thought. The last time a purchased a car it took more that 4 hours

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Recommend Dealer
Yes
Employees Worked With
Jay Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Louis Delos Santos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 04, 2018

"Really classy people"

- teerick

Christina Randall made the service experience wonderful. There are classy people working for this Toyota service center, and I'll be coming back. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 11, 2018

"Service"

- M Kerrigan

Love the new Service area... Very personable & customer friendly.Greeted promptly & waited on professionally. I was told my service would be 1 1/2hr wait & they stayed true to it & also explained everything done & anything needed

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Recommend Dealer
Yes
Employees Worked With
David Wagner
March 10, 2018

"Maria is very helpful and customer oriented"

- Michael A Levine

She always gives clear accurate answers. She is concerned with my needs. She is very professional and gives the customer a sense of security concerning the work and the process.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 07, 2018

"Awesome advisor - Matt Hoyle"

- Raquel

Extraordinarily good. My cars are well taken care of. A nice place to do business. Please allow people to write as much or as little as they want.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 10, 2018 -

Conicelli Toyota of Springfield responded

Thank you for taking the time to write about your experience with Conicelli of Springfield's service department. We appreciate your kind words and look forward to assisting you and any family or friends that you may refer in the future. Sincerely, Lori Conicelli Hammond

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