Conicelli Toyota of Springfield - Service Center

I was kept informed, advised as to what I needed and asked for permission to perform the extras. Christina is pleasant, helpful and is also very knowledgeable. All in all it was a great day at Conicelli asked for permission to perform the extras. Christina is pleasant, helpful and is also very knowledgeable. All in all it was a great day at Conicelli Toyota. More

Cristina is the best service advisor would highly recommend her .i had very good experience recommend her .i had very good experience More

Alissa Fox is the best! She makes the customer as though they are number 1 even though she’s juggling a million moving parts. She makes the customer as though they are number 1 even though she’s juggling a million moving parts. More

Everyone was friendly, and the waiting room and showroom was clean. My car was serviced on time and in a timely manner. was clean. My car was serviced on time and in a timely manner. More

My service this time around was mediocre. Check in was pleasant, however, checking out not so much. The woman at booth # two, could stand to be a little more friendly. We should try normalizi Check in was pleasant, however, checking out not so much. The woman at booth # two, could stand to be a little more friendly. We should try normalizing proving good customer service. In addition, my running boards were bent due to how my vehicle was placed on the lift. I will say, I am very appreciative to the young man you shared what happened as well as letting me know that my running boards will be replaced. Hopefully when I return to have them replaced, I’ll have a better a better experience. More

My experience with Christina Randall was extremely positive. She greeted me with a warm smile and was very professional in communicating the accessment of my car's issue after the maintenance check. positive. She greeted me with a warm smile and was very professional in communicating the accessment of my car's issue after the maintenance check. She explained what needed to be repaired and how much it would cost and gave me the time to think about what my next steps should be. My car was fixed in a timely manner, easy peezy! I liked the whole team there at Conicelli Toyota - everyone was nice and would definitely return there again. More

Omar was helpful and sincere; he is a wonderful addition to the team. The coupons/discounts come in handy. to the team. The coupons/discounts come in handy. More

Things seemed ok until the valet couldn't find the keys he was given. They did finally turn up after an hour or so. Purchased Toyota Service Care Plan and the paperwork had an incorrect car listed. I ca he was given. They did finally turn up after an hour or so. Purchased Toyota Service Care Plan and the paperwork had an incorrect car listed. I called and it was immediately corrected. More

Fantastic service. Omar was so helpful in communicating fixes needed to my car. And I appreciate the free shuttle. Driver is so kind and accommodating. Omar was so helpful in communicating fixes needed to my car. And I appreciate the free shuttle. Driver is so kind and accommodating. More

Car was held over another 24 hours due to tech ordering the wrong part. Battery was hooked up to a charger, despite not asking if the battery was dead or not. Protective coverings from Valet driving the ve the wrong part. Battery was hooked up to a charger, despite not asking if the battery was dead or not. Protective coverings from Valet driving the vehicle were not removed. Just overall felt like I was rushed through the process. More