Conicelli Toyota of Springfield - Service Center

Employees are pleasant knowledgeable, and fast. . I never regret taking my car in for service. Best service center I've been to! . I never regret taking my car in for service. Best service center I've been to! More

They don't want to offer me a rental car while my car is having problems under warranty, yet to this point, I don't understand why. The whole thing is confusing because I feel like I had been a good custome having problems under warranty, yet to this point, I don't understand why. The whole thing is confusing because I feel like I had been a good customer. I had to drive around for 2 weeks with no radio or gps. I couldn't connect my phone to the car for work. If you can't give me a rental, simply explain why. Don't just ignore me. So I get there the day of the head unit swap and I was told the process would be about an hour to install. I sat there all day. Did like 5 hours. I would have taken the shuttle, but Everytime I check on the car they say it's almost done. It wasn't until 3 hours in that I realized I had made a bad decision. Also, I prefer a representative that will look me in the eyes and tell me what is going on in real time. I don't know why they assigned me the assistant to the manager. I tend to take issue to situations that make me feel of less importance. For some reason, I must have been spoiled at TEAM Glen Mills. I never was stuck driving my broken vehicle over there. I am in the market for 2 new vehicles soon. This RAV4 is at 60 k and the warranty goes at 75. My wife has a lease coming up in 3 months also. I guess I have to research if the rental car thing is a Conicelli problem or what More

Service after sales and convenience of location are important. I’ve been with Conicelli for about 15 years. They’re very helpful. important. I’ve been with Conicelli for about 15 years. They’re very helpful. More

very nice and professional, good service, good waiting area. was able to get work done as i waited area. was able to get work done as i waited More

No problems - have service once a year on car eight years old and it still runs well. old and it still runs well. More

Conicelli Toyota offers fairly fast turnaround times with a sizable waiting room and convenience of shuttle service. a sizable waiting room and convenience of shuttle service. More

Courteous and efficient, Conicelli Toyota of Springfield provides great service to their customers with excellent communication throughout the process. provides great service to their customers with excellent communication throughout the process. More

Quick in and out, nice lounge and restrooms. Easy to schedule appointments, nice employees, been going there for years. Easy to schedule appointments, nice employees, been going there for years. More

Great service. Great personnel! I bought my car there and will always go back for service. Great personnel! I bought my car there and will always go back for service. More

You have a very experienced and I will always do business with Toyota company as long I need service with Toyota company as long I need service More