Back

Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
860 Reviews

860 Reviews of Conicelli Toyota of Springfield - Service Center

Sort by
July 02, 2025

Excellent service ,excellent staff, the facility was nice and clean. The waiting room was.comfortable. The wait time wasn’t too long. The staff was very friendly. The environment was very peaceful that I can More

by SUCCESS4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Conicelli Toyota of Springfield responded

Many thanks for choosing our dealership to maintain your vehicle's performance. We appreciate the five star rating and positive feedback. Paula d., Customer Relations

June 30, 2025

Frank the service rep was excellent. He was friendly, helpful and professional. The waiting rood was comfortable. I would rate the overall experience as outstanding. More

by ROBERTBRODIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 01, 2025 -

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our dealership's service center. We appreciate your business! Paula d., Customer Relations

June 29, 2025

The experience was good and the service writer Frank was very helpful. Got an oil change and a recall done. The technician did a wonderful service. More

by golfin115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 01, 2025 -

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our dealership's service center. We appreciate your business! Paula d., Customer Relations

June 29, 2025

Everything was fine. Staff were polite and friendly ..Appointment was concluded in a reasonable amount of time. More

by SDLUCEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Conicelli Toyota of Springfield responded

We appreciate the four star rating and positive feedback. Thank you! Paula d., Customer Relations

June 28, 2025

Your service department is stellar. Alisa Fox rocks!! She takes care of you like no other person. More

by JOSIEM617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

June 28, 2025

Excellent service. Great experience. I bought my vehicles at this dealership and always had them serviced. More

by ZBESTDOTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Conicelli Toyota of Springfield responded

Thanks for your continued loyalty to our dealership. We appreciate your business. Paula d., Customer Relations

June 28, 2025

Quick efficient service They addressed all my questions with clear answers and fixes. Happy to have purchased at Concielli. More

by kateeboyle123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales department
Jul 01, 2025 -

Conicelli Toyota of Springfield responded

Thanks Katie for this five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

June 26, 2025

Jay in Springfield was awesome. Very helpful. Disappointed that the Hood and Cab top are not covered under paint failure recall since it is deteriorating. More

by dave@caramanicolandscape.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay in Body Shop
Jun 27, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the four star rating. We appreciated the opportunity to assist you and understand your disappointment with a certain aspect of your recall work. Have you spoken with Toyota corporate about this issue? I sent your concerns to Jalen McKinney at our Springfield location as well. Paula d., Customer Relations

June 26, 2025

Wait for my car took forever 8-1:45. Seemed excessive. Didn’t expect to spend so much time waiting. More

by PSKRAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the four star rating. Sorry to hear that you had a longer wait than normal. Some days our service center gets busier than others. I am sharing this with our service manager. Hopefully the next time your wait won't be so long. We appreciate your business. Paula d., Customer Relations

June 25, 2025

I am very pleased with my service appointment. I Would definitely recommend to other people. More

by NFSAUNDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business and the positive feedback. Paula d., Customer Relations

...
4
...