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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
849 Reviews

849 Reviews of Conicelli Toyota of Springfield - Service Center

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June 18, 2025

Always good customer service and very informative and helpful . The staff is awesome and always prepared to assist you in any issue that may arise. More

by NNEKAFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Garnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating. We appreciate the positive feedback and your business. Paula d., Customer Relations

June 17, 2025

The customer service was knowledgeable and courteous. Called when my vehicle was done and updated me on the condition of my tires. More

by DMG6594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating. We appreciate the kind words and your business. Paula d., Customer Relations

June 15, 2025

I brought the car in for an intermittent radio issue where it stopped working. I showed the attendant a video of it happening. Also showed it as being a common problem on the internet. After a full day More

by HAMILTONBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have the name handy but is in the paperwork
Jun 16, 2025 -

Conicelli Toyota of Springfield responded

I am sorry to read about your recent service experience that did not meet your expectations. I shared your concerns with our service managers asking them to review what took place and reach out to assist you. Paula d., Customer Relations

June 15, 2025

They are wonderful and always take care of the customer! Always provide the best possible service! More

by HMERCURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Conicelli Toyota of Springfield responded

Thanks for a great five star review. We appreciate your business. Paula d., Customer Relations

June 14, 2025

The inspection was thorough and not too expensive. I bought the Car at Conicelli and love it. More

by dr.cynthiafolio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 16, 2025 -

Conicelli Toyota of Springfield responded

Thanks for a great five star review. We appreciate your business. Paula d., Customer Relations

June 12, 2025

Good service. Depending on who’s at the counter, you’ll get someone who’s either chipper or menh! Help staff to have better job satisfaction. AI can’t replace work More

by Very demure, very mindful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the four star rating and feedback regarding your experience. I'll be sure to share this with our service manager. We appreciate your business. Paula d., Customer Relations

June 11, 2025

The service and sales people are very nice and helpful. I had a very pleasant experience. More

by CIMINIJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership to service your vehicle. We appreciate your business! Paula d., Customer Relations

June 11, 2025

Alissa was very efficient when entering and had good follow through with additional work needed. Bill was outstanding bringing me to the Mall as well pick up!!! Checking out another pleasure with Alis More

by JCORI19063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill as well as cashier at check out
Jun 12, 2025 -

Conicelli Toyota of Springfield responded

Thanks for a great five star review and positive feedback. We appreciate you servicing your vehicle with our dealership. Paula d., Customer Relations

June 09, 2025

Advisor ALEX 4107. TAG#28 06/05/2025. MO# 10813 I do not recommend this dealership because they could not do the basic work of registering the SRS airbag module for me More

by Pashkaam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know name of Service center worker .
Jun 09, 2025 -

Conicelli Toyota of Springfield responded

We appreciate your business at our dealership's service center. I was advised our service manager spoke with you already and has offered a reimbursement to you. We look forward to seeing you in the future. Paula d., Customer Relations

June 09, 2025

Great experience with the service department. Everything was quick and as expected. Would definitely recommend to a friend. More

by ajcuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Conicelli Toyota of Springfield responded

Thanks for a 5-star review. We appreciate your business. Paula d., Customer Relations

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