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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
790 Reviews
Call Service Center (610) 690-6000

790 Reviews of Conicelli Toyota of Springfield - Service Center

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June 05, 2024

Have been working with Christina since she started working there. She's fantastic always takes good care of me and keeps me informed of me car's status. More

by wolfczar12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Conicelli Toyota of Springfield responded

Thank you for your continued loyalty to our dealership. We appreciate your business. Paula d., Customer Relations

June 05, 2024

I was told I needed two tires. Which I purchased. However on my long drive home my tire light came on. I go to a gas station and they say the tire has 40 lbs of pressure. Now I' More

by niknac39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced with our Toyota service center in Springfield. I shared your concerns with our service manager Jack DePre. I am sure he will want to reach out to assist you. Please contact me with a name/phone # so I can pass it on. Thank you, Paula d., Customer Relations 610-828-1400 x 1213

June 04, 2024

Omar was very helpful and offered me a payment plan that was very much needed and appreciated. Fantastic customer service! More

by Kebay Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Jun 04, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota of Springfield to maintain your vehicle's performance! Paula d. Customer Relation

June 03, 2024

Good but not better due to their too much negligence of customers value of problem solving. More

by skishur882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jun 10, 2024 -

Conicelli Toyota of Springfield responded

If you have unaddressed concerns with your service visits, I can suggest contacting our service manager, Jack DePre at 610-690-6000 x 5060 for assistance. We appreciate your business. Paula d., Customer Relations

June 03, 2024

Quick service. Registered and out pretty quickly for a busy Saturday. Really have no issues. More

by cxd207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate your business. Paula d., Customer Relations

June 03, 2024

Omar is always on point. . Makes sure I'm good and communicates effectively and in a timely manner. More

by ericlorrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota of Springfield to maintain your vehicle's performance! Paula d. Customer Relations

June 03, 2024

Everything was explained prior to service. Additional needed services were suggested and money-saving inititatives were appreciated.. More

by rxstatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate your business. Paula d., Customer Relations

June 02, 2024

Courteous, professional service! Easy check in and my vehicle was ready quickly. Thank you all very much. More

by SHIATSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted, Matthew Hoyle
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Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

June 01, 2024

Back windshield wiper blade was not changed as it is torn and receipt lists it as being inspected. This has changed my rating for quality service. More

by Fordie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Sorry to read this review regarding your recent service experience. I would like to have our service manager call you. Please contact me with your name/phone # so I can pass it on. Thank you, Paula D., Customer Relations, 610-828-1400 x 1213

May 28, 2024

Service and service people are always very nice and keep you informed on everything, plus they awesome care of my car. More

by cbowes7436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate it. Paula d., Customer Relations

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