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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
796 Reviews

796 Reviews of Conicelli Toyota of Springfield - Service Center

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May 27, 2024

The customer service team at Conicelli in Springfield has always given me excellent service in the service department. And they also are very professional and prompt. More

by GLORIAYOUNG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
May 29, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the five star rating and kind words. We appreciate your business. Paula d. Customer Relations

May 27, 2024

Excellent in customer care and hospitality, follows up for updates to customers and keeps you updated More

by ALEXNABIMANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Maghtha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle, Tom Maltman
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and kind words. We appreciate it. Paula d., Customer Relations

May 26, 2024

All good no issues great service bla bla bla bla l l l l l l More

by tab9099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star rating. We appreciate your business. Paula d., Customer Relations

May 26, 2024

The experience was pleasant. They got me in and out quickly. I was glad I didn’t have to wait for a long time. More

by KIARAGSDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate it.

May 26, 2024

I took my car in due to the low tire pressure light coming on despite filling the tire just about every day for a few days straight. The first time I took my car in, they told me it was a loose valve s More

by STEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Conicelli Toyota of Springfield responded

Stephanie, I shared your concerns with our service manager Jack DePre. I know he will want to speak with you about this. Could you send me your contact phone # so I can pass it on for a return call to you? Paula DiGiacomo, Customer Relations, 610-828-1400 x 1213

May 26, 2024

Nobody really gave me any feedback . But when it finally was done done it was all good .which I couldn’t ask for any better More

by paparo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star rating. We appreciate your business. Paula d., Customer Relations

May 25, 2024

Did not have to wait long for the car to be checked. very surprised of the fast service. More

by EDROSE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate it. Paula d., Customer Relations

May 25, 2024

Always courteous and polite. The service people as well as tje sales team are great people. It really is a nice place to do business! More

by CHRISTIANKITTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the positive feedback and your business. Paula d., Customer Relations

May 25, 2024

Was charged for tire rotation after I told them I did not want it done! More

by DRUMS1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Brooks
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

If you have unaddressed concerns with your service visits, I can suggest contacting our service manager, Jack DePre at 610-690-6000 x 5060 for assistance. We appreciate your business. Paula d., Customer Relations

May 24, 2024

Clean and efficient, waiting for service was no issue took care of my vehicle very well More

by WPARKER202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the positive feedback and your business. Paula d., Customer Relations

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