Back

Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
790 Reviews

791 Reviews of Conicelli Toyota of Springfield - Service Center

Sort by
February 21, 2025

I had a good experience I only wish it was good everytime as in the past it wasn’t. But you improved. For sure. More

by SCARPATOFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating; we appreciate your business and hope to continue to meet your expectations! Paula d., Customer Relations

February 20, 2025

Great experience first time buyer at Conicelli . Great customer service. And so far, a great car More

by davvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Cinnotti
Feb 20, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the positive feedback and your business. Paula d., Customer Relations

February 19, 2025

Bill was very helpful in the service department and informed me of the work needed More

by BABE2381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service
Feb 20, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the positive feedback and your business. Paula d., Customer Relations

February 15, 2025

Service intake representative not as knowledgeable as should be about vehicle inspection requirements required to charge total cost. More

by allreds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Conicelli Toyota of Springfield responded

We appreciate the four star rating and you sharing your concerns. I'll be sure to send them to our service manager for his attention. Paula d., Customer Relations

February 12, 2025

It was ok. But they scratched my car and haven’t done anything about it yet. The manager called but he never followed up. I’m a little disappointed because ever More

by lawrence15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack DePre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced during a visit to our service center. I've shared your concerns with our service manager this morning and asked him to review the issues and find out what took place. If you would like to share your contact phone # with me, I'll be happy to pass it on to him. Paula d., Customer Relations, 610-234-2200

February 10, 2025

They were quick, effiecient and reasonably priced, they never let me down. Always a great experience More

by DAN42469SCARBORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 10, 2025

Service always top notch. I was told an hour and 30 min. Car was done right on time. More

by donnalauria55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

February 10, 2025

The wait time was too long. Arrived at 8am and left around 11am. About 3 hrs of waiting. More

by User-edc3ff17d0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

So sorry to hear your wait time exceeded your expectations. I'll be sure to let our service manage know if this issue. We do appreciate your business. Paula d., Customer Relations

February 09, 2025

Wonderful place. .. They work hard and do a great job and are customer friendly... and I love the shuttle! More

by WHITESTUCCO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 08, 2025

Great good and good plus great and good yes yes yes yes yes yes yes More

by gfk243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review and kind words. We appreciate it. Paula d., Customer Relations

...
6
...