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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
796 Reviews

796 Reviews of Conicelli Toyota of Springfield - Service Center

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February 12, 2025

It was ok. But they scratched my car and haven’t done anything about it yet. The manager called but he never followed up. I’m a little disappointed because ever More

by lawrence15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack DePre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced during a visit to our service center. I've shared your concerns with our service manager this morning and asked him to review the issues and find out what took place. If you would like to share your contact phone # with me, I'll be happy to pass it on to him. Paula d., Customer Relations, 610-234-2200

February 10, 2025

The wait time was too long. Arrived at 8am and left around 11am. About 3 hrs of waiting. More

by User-edc3ff17d0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

So sorry to hear your wait time exceeded your expectations. I'll be sure to let our service manage know if this issue. We do appreciate your business. Paula d., Customer Relations

February 10, 2025

They were quick, effiecient and reasonably priced, they never let me down. Always a great experience More

by DAN42469SCARBORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 10, 2025

Service always top notch. I was told an hour and 30 min. Car was done right on time. More

by donnalauria55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

February 09, 2025

Wonderful place. .. They work hard and do a great job and are customer friendly... and I love the shuttle! More

by WHITESTUCCO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 08, 2025

They were prompt and courteous! I was kept advised of progress and of the safety inspection! Great Job! More

by thomascotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 08, 2025

Great good and good plus great and good yes yes yes yes yes yes yes More

by gfk243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review and kind words. We appreciate it. Paula d., Customer Relations

February 08, 2025

Ms. Randall is the best. One reason I keep coming back. Job was performed very quickly. In fact I was shocked how quickly it was done. Love your coffee too. More

by KINGBOB1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for this five star review and kind words. We appreciate your business. Paula d., Customer Relations

February 08, 2025

I've been going there for years with two trucks, always got great service from friendly people. And the shuttle is a big plus too!! More

by davidsburch
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thank you for this five star rating. We appreciate your business and continued loyalty! Paula d. Customer Relations

February 07, 2025

Quick and knew up front what the cost would be so I can't ask for much more than that. Good experience More

by ericruns66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Ebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Garnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Johnson
Feb 10, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business! Paula d, Customer

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