Conicelli Toyota of Springfield - Service Center

Alisa was wonderful and very helpful during my appointment. She also recommended a great area within the dealership where I could work while my vehicle was getting serviced. She’s a great emplo appointment. She also recommended a great area within the dealership where I could work while my vehicle was getting serviced. She’s a great employee! More

Your service representative Alisa was very pleasant and courteous. She followed through with all our requested services, even our malfunctioning driver’s window. Her professionalism is commendable. We will courteous. She followed through with all our requested services, even our malfunctioning driver’s window. Her professionalism is commendable. We will continue to have our other vehicles serviced at Conicelli Springfield. More

Keep. .keep...up..up the...the ..good...good ..works...works ....yes, maybe. Continue..up....down .keep...up..up the...the ..good...good ..works...works ....yes, maybe. Continue..up....down More

Great service person. I would recommend her to anyone. She is friendly and nice to talk to. I would recommend her to anyone. She is friendly and nice to talk to. More

Excellent service received call updating me on work being done or needed. Like bringing my car here for service. done or needed. Like bringing my car here for service. More

I was pleased with everything until I neared Kohl's on Balt Pike on the way home. Tire light came on the dashboard (first flashing, then a solid light) on 2009 Corolla. Thought one of my tires were low de Balt Pike on the way home. Tire light came on the dashboard (first flashing, then a solid light) on 2009 Corolla. Thought one of my tires were low despite on the service order tires were checked (and they were all fine for PSI when I brought it in). Did not have any lights on when I brought it in either. Returned physically to the shop & told all tire pressures OK, but it was the sensor (not told by a mechanic directly or Service rep). Tire light still lit now. Called Service the next day since I had a funeral to attend. Gave Service the description of problem & they confirmed what I was told previously. Indicated it would cost $290 for the 1st sensor with an additional $200 for each added one if needed. It would be hit & miss trying to find out which tire sensor it was? Not sure about this explanation since I was stunned? Just thought it was rather ironic that moments after leaving the shop & not even a mile from Conicelli, I had a problem when I didn't have that problem when I brought it in. In fact, I never recalled ever having that problem or with my other car - a 2012 Camry (all purchased here). Don't have almost $1,000 to fix the problem - in my late 70s. More

Everyone worked so hard with me to make this deal happen. The dealership is always clean and welcoming. The dealership is always clean and welcoming. More

I discovered my battery died in the afternoon, had AAA jump it, called the dealer, scheduled and attended my appointment, and was home in about 2 hours with a new battery. It was great how quickly they to jump it, called the dealer, scheduled and attended my appointment, and was home in about 2 hours with a new battery. It was great how quickly they took care of it, and I appreciate the fast service. More

She is a good person, very hard worker nice person, very efficient,Excellent customer service efficient,Excellent customer service More

I’ve purchased my past two cars from Conicelli and have been using the service center for all of my car repairs and inspections. Staff and associates are always helpful, courteous, and knowledgeable. been using the service center for all of my car repairs and inspections. Staff and associates are always helpful, courteous, and knowledgeable. More