Conicelli Toyota of Springfield - Service Center

The prices are outrageous. The employees are very nice, but the time you are expected to wait is unreasonable. After paying $498 and waiting almost 3 hours for "routine mainten The employees are very nice, but the time you are expected to wait is unreasonable. After paying $498 and waiting almost 3 hours for "routine maintenance" (without an oil change), I failed inspection for a tire issue. My tires were dated 2018- even though my car (purchased here) is a 2020. I had already replaced two tires for $250 in November. When they offered to replace ONE tire for $320 I had to go back to my local tire shop. It took twice as long to get my inspection sticker as it took the tire shop to put two tires on. More

He was fast and professional and communicated with me well He even called me to say my car was ready when I left to get my phone well He even called me to say my car was ready when I left to get my phone More

I had a good experience I only wish it was good everytime as in the past it wasn’t. But you improved. For sure. as in the past it wasn’t. But you improved. For sure. More

Great experience first time buyer at Conicelli . Great customer service. And so far, a great car Great customer service. And so far, a great car More

Bill was very helpful in the service department and informed me of the work needed informed me of the work needed More

Service intake representative not as knowledgeable as should be about vehicle inspection requirements required to charge total cost. should be about vehicle inspection requirements required to charge total cost. More

It was ok. But they scratched my car and haven’t done anything about it yet. The manager called but he never followed up. I’m a little disappointed because ever But they scratched my car and haven’t done anything about it yet. The manager called but he never followed up. I’m a little disappointed because everything else was pretty good. I’m going to reach out again to see what is going on More

The wait time was too long. Arrived at 8am and left around 11am. About 3 hrs of waiting. Arrived at 8am and left around 11am. About 3 hrs of waiting. More

They were quick, effiecient and reasonably priced, they never let me down. Always a great experience never let me down. Always a great experience More

Service always top notch. I was told an hour and 30 min. Car was done right on time. I was told an hour and 30 min. Car was done right on time. More