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Continental Toyota

Hodgkins, IL

4.9
2,678 Reviews
Visit Continental Toyota in Hodgkins, IL to see our huge selection of New and Used Toyota models as well as Certified Pre-owned vehicles. Search our complete Inventory Line-Up to find the perfect vehicle for you, and don't hesitate to ask about our Internet specials. Our Service Department uses Factory-Trained Technicians. Our Dealership uses the industry's best Factory Trained Technicians along with the highest quality equipment to service your vehicle. 100% Customer Service Commitment. Our Dealership is focused on one thing only...Your Complete Satisfaction. Our Dealership specializes in Factory-Certified Parts. Don't trust your vehicle with parts that may not have been designed for your vehicle. When you purchase parts from our dealership, you can rest assured that you are getting the highest quality parts from experts that know your vehicle. Our Collision Center can repair vehicles of all makes & models. We are a Toyota & Lexus Certified Collision Center, and we know that accidents can be exasperating! If you're in need of body work big or small, contact our Collision Center for a stress-free repair.
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6701 LaGrange Rd

Hodgkins, IL

60525

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Showing 2,678 reviews

September 23, 2018

No respect to customer To change an oil it took them 2 hours and I had an appointment for that. When called in to check why it is taking so long, got yelled from ine of the More

by Knopke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Goodson
Sep 24, 2018 -

Continental Toyota responded

Hi Knopke, Thank you for leaving this feedback, we would like to apologize for the dissatisfying phone call regarding your service visit. Please know this is not the kind of experience we have in mind for our customers, and we want to thank you for reaching out to our Assistant Service Manager Joe Goodson to help resolve this issue. We are happy to hear you were able to voice your concerns to him. Thank you.

September 23, 2018

My Man Kenny! Kenny Gross went to great lengths to explain and show us everything that lead us to getting a Bad xxx electric blue RAV4. Kenny and the team at Contin More

by Badass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadi Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Gross
Sep 27, 2018 -

Continental Toyota responded

This is wonderful to hear. We truly appreciate your kind words and this great 5 star review.

September 22, 2018

That company is like family He is professional in his practice. Used his experience as a family man with a daughter to advise on our next plan for our daughter More

by Robaj2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Hernandez
Sep 27, 2018 -

Continental Toyota responded

Thank you for the feedback! We appreciate your kind words.

September 21, 2018

Great service Excellent customer service. I had Bill as my service rep. He was very knowledgeable and did a thourough job explaining issues and options for my car. More

by Karipeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tomasek
Sep 27, 2018 -

Continental Toyota responded

This is so great to hear! We appreciate your kind words.

September 20, 2018

Purchased a new car They are Very friendly work group. They were able to give helpful advise and were able to answer my questions. That was a nice experience. More

by Barbkitzerow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Callada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Continental Toyota responded

Thank you for this great feedback. We appreciate your kind words.

September 20, 2018

Very satisfied I came in to look into purchasing a car and was greeted with great customer service as soon as I walked in. Everyone was willing to help me and make s More

by marycal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Awwad
Sep 20, 2018 -

Continental Toyota responded

Thank you for this great 5 star review. We appreciate your kind words,

September 20, 2018

Service Bought our Highlander at this dealership in 2015 and have it regularly serviced there. By far, they are the best dealership and service team we have w More

by CJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Awwad, Bill Tomasek
Sep 20, 2018 -

Continental Toyota responded

This is wonderful to hear! Thank you for the 5 star review.

September 20, 2018

Great customer service Continental Toyota has Great service, friendly employees. Convenient hours. Great location. Employees always trying to help customers with their pro More

by Toyotaman,Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tomasek
Sep 27, 2018 -

Continental Toyota responded

Thank you for this wonderful feedback, we greatly appreciated it!

September 19, 2018

Don't bother with any other dealership Best service and staff around! Always a pleasure to deal with. They are very professional and take care of you. Don't bother with any other dealership More

by valerie kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Witt, Edwin Dumas
Sep 20, 2018 -

Continental Toyota responded

Thank you for the great 5 star review. We truly appreciate your kind words.

September 19, 2018

Overdelivered I came in for a routine oil change, but I had a few other concerns with my car that I really wasn’t ready to address at the time. However, Bill Tomas More

by Rachelgp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tomasek
Sep 20, 2018 -

Continental Toyota responded

Thank you for the feedback, we truly appreciate your kind and honest words. If you ever need anything please feel free to stop by or give us a call. Have a great day!

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