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Continental Toyota - Service Center

Hodgkins, IL

4.0
354 Reviews

354 Reviews of Continental Toyota - Service Center

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August 21, 2025

LAUREN service attitude is very great . Very patient and carefully told me every service I needed to do. More

by Gzklyp2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
August 02, 2025

Horrible. Find another dealership that you can trust. There are too many dealerships to ever deal with them. More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stew Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Continental Toyota responded

Mike, Thank you for your feedback and for taking the time to speak with me directly about your experience. We appreciate you bringing this to our attention so that we could address your concerns. We are committed to providing a transparent and trustworthy experience for all our customers, and we regret that we fell short in this instance. We value your business. Joe Miglio General Manager (708)469-3619

June 06, 2025

I bought a used 2007 honda accord from them at the end of march, and they told me the car came with a 3 month limited warranty. On may 19th I took my car to Highline automotive because the ac compressor kept More

by donl94888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alit Memeti
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan Filpovski
May 05, 2025

In all honesty, they don't even deserve 1 star. I was scammed out of $190.00 for a diagnostic test which they did not perform, instead they used a handheld obd reader (Autozone will do for free) t More

by natasia1082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stew Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Proczkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cortez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR
May 07, 2025 -

Continental Toyota responded

Thank you for taking the time to share your feedback. That's certainly not the standard we aim for, and I understand your frustration. We value your business and would appreciate the opportunity to speak with you so we can discuss this further. Joe Miglio General Manager joem@continentaltoyota.com (708)469-3619

May 05, 2025

Went to another shop with an on-going issue I had with my vehicle not starting. I decided to go to Continental Toyota and spoke to the manager Jordan and he was able take me in very short notice. Turns out t More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stew Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Everyone is always respectful; they do not take advantage. That's why I return. Thank you! More

by sgtradar50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stew Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Carreon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
November 22, 2024

Alit Memeti was awesome, very friendly, polite and helpful. Kudos for him, totally recommended him More

by Darijanas
Recommend Dealer
Yes
Employees Worked With
Alit Memeti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Tom Dagenais, the Collision Center Manager, provided excellent customer service for me when I called to set up an appointment. He was polite and professional, he met me upon arrival and I appreciate the More

by Dtkoolwicki
Recommend Dealer
Yes
Employees Worked With
Tom Dagenais
March 22, 2024

I went to Continental to replace my battery. Elliott was very good in guiding me through the process. As a result I will make this location my place for service. Also the place is really well ru More

by mmmartinez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Great customer service ellliot Nelson was great very informative when my car wasn’t going to be ready at the same day he got me a rental car to use ,friendly staff More

by adamalwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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