Conway Ford Inc

Andy Loan is the reason that I drove past another Ford dealership to purchase my new vehicle. He is so trustworthy and accommodating. My salesman Nick was great as well. I felt like a person and not a num dealership to purchase my new vehicle. He is so trustworthy and accommodating. My salesman Nick was great as well. I felt like a person and not a number, and my transaction was quick and straightforward, with no surprises on the bottom line. More

Had a clean and very nice car, but didnt spend time with assistance or information. assistance or information. More

Bought 2017 Ford Transit Passenger Sprinter August 9th, 2021. I just received the vehicle on September 14th, 2021. This Sprinter was advertised on Auto Trader as great vehicle in great condition and in sto 2021. I just received the vehicle on September 14th, 2021. This Sprinter was advertised on Auto Trader as great vehicle in great condition and in stock. I found out the vehicle was not in stock and promised I would have it in 2 days which turned into 1 1/2 weeks. Seat belt issues was discovered which took additional 1 1/2 to repair. Drive 2 hours to pickup the vehicle and the air conditioner was not working properly. This took 2 more weeks to repair. I have never experienced or heard of a situation like this from a Ford Dealer such as this one. I am very disappointed with the communication during this process and would not recommend online vehicle purchasing with Conway Ford. More

Took car in for service to fix AC and one other item. Spent 2,000$ car was not fixed and told it would be 5,000 to fix why were we not told that to begin with and waste 2,000 dollars is beyond all we got Spent 2,000$ car was not fixed and told it would be 5,000 to fix why were we not told that to begin with and waste 2,000 dollars is beyond all we got was an I’m sorry. Bought many car’s from them. Not ever again! More

They listened to what I wanted and were very helpful with the process. I would recommend them to friends. In the future, I would not hesitate to use Conway Ford again. the process. I would recommend them to friends. In the future, I would not hesitate to use Conway Ford again. More

Eric Seitz MR Norm, My experience with Mr. Seitz was very knowledgeable, i think he is a good sale man. I purchase a 2020 ford edge, he took good care of me, als MR Norm, My experience with Mr. Seitz was very knowledgeable, i think he is a good sale man. I purchase a 2020 ford edge, he took good care of me, also he help me with my ford ranger which went out of his way. to ad to my phone. Anthony Colagiovanni More

Let's see where to start... went there today to look at Let's see where to start... went there today to look at an f150. They didn't have the one I wanted. So they said they would find the one for me. Whi Let's see where to start... went there today to look at an f150. They didn't have the one I wanted. So they said they would find the one for me. Which they did at another location. And we agreed on price.... They would have it in with 3 days. Ok now here is where the conflict comes in. ...They wanted me to buy the truck right now ( sight unseen). I'm not buying it without looking and test driving it first. I would be there the day it arrived and purchase it .... But they would not bring it to the dealership without me buying it today . And i read a reriew on how this same situation occurred to another customer who did purchase sight unseen .... but when their car arrived at the dealership a few days later... they sold it to another customer . And that person ended up having to buy another vehicle. That is not the way to do business so they lost mine More

Service Customer Beware Poor communication at the service dept, get pricing up front and stress you want to approve any extra costs. Get estimates in writing and in detail. V Poor communication at the service dept, get pricing up front and stress you want to approve any extra costs. Get estimates in writing and in detail. Very disappointed with this dealer would not recommend. Bring your RV to Camping world, labor rate they charge for RV's is a joke. More

Got us what we wanted for the price we wanted Rich "Truck" Brach got us the vehicle we wanted (2019 Ford Edge) for the price we wanted. He was not at all pushy, but answered all of our questions. Rich "Truck" Brach got us the vehicle we wanted (2019 Ford Edge) for the price we wanted. He was not at all pushy, but answered all of our questions. Was great to work with. More