
Cookeville Honda
Cookeville, TN
Filter Reviews by Keyword
By Type
Showing 317 reviews
Took my 2018 Honda CR-V in for a recall repair (fuel pump) and an oil change. Details for the recall work was well explained (vehicle had to have less than 1/4 tank of gas and it would take up to four pump) and an oil change. Details for the recall work was well explained (vehicle had to have less than 1/4 tank of gas and it would take up to four hours to complete the work). When Brigham (service advisor) came to me fifty minutes later explaining all work was complete, we were thrilled. Although the waiting room was comfortable it was nice to know the work was completed sooner. The car runs great and we were very happy with the service department. More
Josh Savage has always been saying about our cars when we’ve had smaller problems or win anywhere else. No one could ever figure them out and always make an appointment with Josh and Honda, in Cookeville we’ve had smaller problems or win anywhere else. No one could ever figure them out and always make an appointment with Josh and Honda, in Cookeville And he always got the problem soft quickly. Can’t say enough about them. More
I called the Service Desk at 2 PM to see if I could schedule an appointment for an engine oil change and a rear differential fluid change. They had a 3:15 PM opening. I arrived at 2:45 and was back o schedule an appointment for an engine oil change and a rear differential fluid change. They had a 3:15 PM opening. I arrived at 2:45 and was back out the door by 3:30! Josh went over the servicing as well as spending time with me discussing future maintenance plans for my 2007 Element. I couldn't be more pleased! More
First time at the dealership, very clean, service department was excellent, worked with Brigham, very friendly and knowledgeable. I'm extremely pleased with service. department was excellent, worked with Brigham, very friendly and knowledgeable. I'm extremely pleased with service. More
I really like that I am treated like a valued customer. The customer waiting area is very nice, 3 different areas to sit, quietly read my book, enjoy a coffee and before I know it my car is done! They t The customer waiting area is very nice, 3 different areas to sit, quietly read my book, enjoy a coffee and before I know it my car is done! They took the car at the appointed time and finished it when they said they would. Good Service! More