Cookeville Honda

Three Honda dealerships attempted to diagnose and repair my 2024 CRV Sport L Hybrid and came back with no answers. No solution. No clear direction. What started as a mechanical issue.... turned into a FRUST my 2024 CRV Sport L Hybrid and came back with no answers. No solution. No clear direction. What started as a mechanical issue.... turned into a FRUSTRATING AND DAUNTING EXPERIENCE. 👉🏼THEN...... this STOUTHEARTED team stepped in.👀 A BONA FIDE HONDA DREAM TEAM‼️ Service Manager... Chris Hammock put me in contact with Service Manager Josh Savage and Technician Alan Sons; They need to pin a medal on these folks.... They chose to confront a case others had effectively walked away from. They didn’t treat it like just another repair order — they treated it like a problem to be solved. They approached it with integrity, patience, and disciplined focus. But what truly set them apart was how they treated me throughout the process. At no point did I feel like a burden, a problem, or an inconvenience. I felt heard. I felt respected. I felt like they genuinely cared about getting it right — not just for the vehicle, but for me. They worked through the complexity instead of around it. They refused to settle for assumptions or temporary fixes. And in the end, they delivered what no one else could: a clear diagnosis and a complete, decisive repair. In a world where difficult cases often get pushed aside, this team leaned in and finished the fight. That level of professionalism and care is rare. If you want a service department that stands firm when things get hard — and treats you with respect every step of the way — Honda of Cookeville Tennessee, is worth the drive! They didn’t just repair my vehicle, they restored my confidence. Especially in the Honda name. They treated me not as a problem to manage, but as a person to serve. At every step, I felt valued, not tolerated. With GRATITUDE, Crestin Burke More

Nick in the service area took care of everything. Everyone was nice and professional. Waiting area is top notch. Everyone was nice and professional. Waiting area is top notch. More

Excellent service. If I say excellent service, there is no need to elaborate. Waste time. If I say excellent service, there is no need to elaborate. Waste time. More

Overall was good, but I have a tire loosing pressure and they could not find it I came home and found it and fixed it myself they could not find it I came home and found it and fixed it myself More

The staff at Cookeville Honda is exemplary! !!!! Very courteous and accommodating, my service visit was timely and satisfactory Thank You I !!!! Very courteous and accommodating, my service visit was timely and satisfactory Thank You I More

Josh always takes great care of us. Stevie done quickly and on time. Two more words Stevie done quickly and on time. Two more words More

I took my van in for an oil change. Honda of Cookeville did an excellent job as usual. They have a very comfortable lobby in which to wait during service. Honda of Cookeville did an excellent job as usual. They have a very comfortable lobby in which to wait during service. More

Super place to go for service. .Matt the advisor just great ...he takes time with you before ..during and after..cookville honda place to go .Matt the advisor just great ...he takes time with you before ..during and after..cookville honda place to go More

They were very quick with the service I needed. They were also very kind when I forgot to mention the coupon I had beforehand and they still honored it. They were also very kind when I forgot to mention the coupon I had beforehand and they still honored it. More

Wonderful, caring, knowledgeable. Their salespeople are long term employees who are very invested in this dealership! Their salespeople are long term employees who are very invested in this dealership! More