Cookeville Honda

Top notch in Cookeville! I have done business with them for 25 years and have no complaints. The service department (Josh) took care of my issues quickly, but I expected no l I have done business with them for 25 years and have no complaints. The service department (Josh) took care of my issues quickly, but I expected no less since this is how daily operations occur. More

The people at Honda was so friendly. They had snacks in the lobby for customers and they were right on time getting our truck serviced and ready for pickup. They had snacks in the lobby for customers and they were right on time getting our truck serviced and ready for pickup. More

This is the third Civic I have bought there and am satisfied with the car and service! Great job all around! Nice to have drivers too! satisfied with the car and service! Great job all around! Nice to have drivers too! More

They were timely, friendly and easy to work with on scheduling. I appreciate that they were thorough in finding the issue and repairing it. scheduling. I appreciate that they were thorough in finding the issue and repairing it. More

My service advisor. Matthew was great as always. Didn’t take long for my service. Was very happy that I have got a coupon in the mail to use towards it. Matthew was great as always. Didn’t take long for my service. Was very happy that I have got a coupon in the mail to use towards it. More

I purchased new CRV from this dealership. This is the third CRV that I've bought over the years at Cookeville Honda. After some negotiating, I received a good deal. My sales person was Dan Th This is the third CRV that I've bought over the years at Cookeville Honda. After some negotiating, I received a good deal. My sales person was Dan Threet who was terrific to work with. Car buying is easy here. More

I have been with Honda for many years. Their services are great. They are awesome Their services are great. They are awesome More

The staff was very helpful. They were nice and professional. I am sure I will enjoy the new car. They were nice and professional. I am sure I will enjoy the new car. More

Three Honda dealerships attempted to diagnose and repair my 2024 CRV Sport L Hybrid and came back with no answers. No solution. No clear direction. What started as a mechanical issue.... turned into a FRUST my 2024 CRV Sport L Hybrid and came back with no answers. No solution. No clear direction. What started as a mechanical issue.... turned into a FRUSTRATING AND DAUNTING EXPERIENCE. 👉🏼THEN...... this STOUTHEARTED team stepped in.👀 A BONA FIDE HONDA DREAM TEAM‼️ Service Manager... Chris Hammock put me in contact with Service Manager Josh Savage and Technician Alan Sons; They need to pin a medal on these folks.... They chose to confront a case others had effectively walked away from. They didn’t treat it like just another repair order — they treated it like a problem to be solved. They approached it with integrity, patience, and disciplined focus. But what truly set them apart was how they treated me throughout the process. At no point did I feel like a burden, a problem, or an inconvenience. I felt heard. I felt respected. I felt like they genuinely cared about getting it right — not just for the vehicle, but for me. They worked through the complexity instead of around it. They refused to settle for assumptions or temporary fixes. And in the end, they delivered what no one else could: a clear diagnosis and a complete, decisive repair. In a world where difficult cases often get pushed aside, this team leaned in and finished the fight. That level of professionalism and care is rare. If you want a service department that stands firm when things get hard — and treats you with respect every step of the way — Honda of Cookeville Tennessee, is worth the drive! They didn’t just repair my vehicle, they restored my confidence. Especially in the Honda name. They treated me not as a problem to manage, but as a person to serve. At every step, I felt valued, not tolerated. With GRATITUDE, Crestin Burke More

Nick in the service area took care of everything. Everyone was nice and professional. Waiting area is top notch. Everyone was nice and professional. Waiting area is top notch. More