Coos Bay Toyota - Service Center

Rented a 2012 Yaris from Leslie today and she saved me $100. for a weekend rental vs. Enterprise. She is prompt and professional! Was in and out with my car in 10 minutes. $100. for a weekend rental vs. Enterprise. She is prompt and professional! Was in and out with my car in 10 minutes. More

Great service!! I needed a new headlight. Coos Bay Toyota staff stayed past normal working hours to enable me to come by and get it installed before my long drive to Portland. Thanks so much! -Bill Toyota staff stayed past normal working hours to enable me to come by and get it installed before my long drive to Portland. Thanks so much! -Bill Bradbury More

Had to be towed 120 miles after being stranded by a bad inverter(recall boj) Jerry held his mechanic there on new year eve weekend for me to diagnose the problem, very friendly and reassuring. Got to eugen inverter(recall boj) Jerry held his mechanic there on new year eve weekend for me to diagnose the problem, very friendly and reassuring. Got to eugene later with a second tow. He was very helpful. Great attitude and service. More

I am so pleased with the excellence in customer service at Coos Bay Toyota. From the ladies at the front desk to the parts department (thanks Mike) to the work by the service department I encountered high at Coos Bay Toyota. From the ladies at the front desk to the parts department (thanks Mike) to the work by the service department I encountered high standards, promptness and attention to detail all in a friendly, clean, orderly atmosphere (even the ladies room was clean and cheerful). I was especially impressed with Jerry the Service Dept Manager and the way he conducts his operation. The shop is busy and well-ordered - (no cursing - no sense of carelessness) and Jerry just feels like a wise, caring friend. The worked I required was done - plus they mounted my new license plates and returned the car nicely WASHED with no fanfare for their efforts. Jerry indicated;that's just what we do and our boss sets the tone for the overall business, I spoke with Mr. Hawthorne the owner and again was impressed with the quiet commitment to respectful service to the customer. The combination of courtesy, focus and modesty inspired my trust. I have been dreading buying another car because of the pressures and games that go on, however after my experience with Coos Bay Toyota servicing my car and after reading other reviews on this website, I feel comfortable at this dealership. Each member of Mr. Hawthorne's team helped inspire my trust in the dealership. This may very well result in the purchase of my next vehicle. I didn't meet a saleman, but I am sold on Coos Bay Toyota - the people equal the product. O. Kupka More