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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,547 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,547 reviews

May 16, 2025

Accomodating when scheduling service appointments When needed offer loaner car Service people friendly and keep one informed Not crazy about focus on text messages for updates, prefer direct conversatio More

by ATCOMISKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian 👍, Michelle Martin, Tristan Lai-Santos, Essence Mahoney
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May 16, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Copeland Subaru Hyannis has been accommodating and friendly. We appreciate your input on communication preferences, and we'll keep it in mind moving forward. Safe travels until we see you next time! Bryan Scarpellini Managing Partner

May 16, 2025

Great experience at Copeland with friendly staff and service.. From purchasing to oil changes great experience. More

by Rkiszka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Giguere, Chris DaCosta, Cole Semple
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May 16, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that your experiences, from purchasing to maintenance, have been positive with the team at Copeland Subaru Hyannis. Thank you for sharing this feedback! Bryan Scarpellini Managing Partner

May 15, 2025

Welcoming, helpful, and efficient. They get a lot from a very small space. Very fast turnover.. More

by Cal
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Robert Wayburn, Patrick Fortin, Max Martin-Simmons
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May 15, 2025 -

Copeland Subaru Hyannis responded

Cal, Thank you for the glowing review of Copeland Subaru Hyannis! We appreciate your support! Bryan Scarpellini Managing Partner

May 14, 2025

Treated like family and never felt pressured. We were informed about our options and choices. Would highly recommend this dealership and Tristan. More

by wd37ohara
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan Laisantos
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May 15, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us at Copeland Subaru Hyannis! We're delighted to hear that Tristan and the team made you feel like family and provided helpful information. Your recommendation means a lot to us!

May 13, 2025

Staff are all professional, efficient, responsive to my questions and concerns. Appointments are easy to schedule; e-mail communications are not too frequent, but frequent enough, and are generally substan More

by Kat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Cole Semple
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May 14, 2025 -

Copeland Subaru Hyannis responded

Kat, thank you for sharing your experience with us at Copeland Subaru Hyannis! We're delighted to hear that our team provided professional and efficient service. We appreciate your feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

May 13, 2025

I found the car I wanted on our first stop at Copeland. After some finagling we were able to make a deal. I love my new vehicle. More

by meeagen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
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May 15, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear you found what you were looking for here at Copeland Subaru Hyannis! Enjoy your new vehicle, and thank you for choosing us! Best, Bryan Scarpellini Managing Partner

May 12, 2025

George was very helpful and not pushy. Patrick was also great to deal with. We will definitely recommend Copeland Subaru to our friends and relatives. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Patrick Fortin
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May 13, 2025 -

Copeland Subaru Hyannis responded

Dave, we're delighted to hear that George and Patrick provided such a positive experience at Copeland Subaru Hyannis. Thank you for recommending us to your friends and family! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Great service for your car. Customer satisfaction is importance and the aim to please. Good place More

by Sari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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May 13, 2025 -

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with your service needs! We appreciate your kind comments and look forward to seeing you at your next visit! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Excellent service, Cole has helped me arrange repairs and service multiple times before and has always been kind, helpful, and easy to talk to-- always willing to answer any questions I may have had and offe More

by Sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Report | Print
May 14, 2025 -

Copeland Subaru Hyannis responded

Sawyer, we're delighted to hear that Cole has consistently provided you with excellent service at Copeland Subaru Hyannis. Thank you for sharing your feedback and trusting us with your vehicle needs! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Tristan was extremely knowledgeable and helpful. I would definitely recommend him and Copeland Subaru to family and friends. More

by Dunes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
May 13, 2025 -

Copeland Subaru Hyannis responded

Thank you for recommending Tristan and the team at Copeland Subaru Hyannis! We're delighted to hear about your positive experience, and we look forward to assisting your family and friends in the future. Best, Bryan Scarpellini Managing Partner

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