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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,476 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,476 reviews

November 07, 2021

I like dealing with Everton in the service department! I mostly don’t feel taken advantage of. More

by PIETERWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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Nov 08, 2021 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

November 06, 2021

Service was courteous and efficient. I bought my car with them and have always had my service done with them an will continue. More

by Minnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Everton Gouveia
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Nov 06, 2021 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

November 06, 2021

Great service and a very helpful staff. Would definitely purchase another vehicle here in the future More

by THEJACKCHOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Robert Wayburn
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Nov 06, 2021 -

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

November 06, 2021

Courtesy service, prompt, thorough and complete without unneccessary expense, will return for any service that we may require. More

by hfrazzette
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia
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Nov 06, 2021 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

November 06, 2021

Prompt and efficient and courteous. There’s nice waiting room. It’s in a convenient location. More

by johnterry160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia
Report | Print
Nov 06, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

November 05, 2021

Service went out of its way to explain the situation and to make sure there was a ride to pick up my car when finished. More

by JANEKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Nov 06, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

November 05, 2021

Efficient and thorough . All the necessary work done was explained to me in a coherent manner. More

by robertguerreiro51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Report | Print
Nov 06, 2021 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

November 04, 2021

Courteous service and knowledgeable technicians made for a great experience! I will definitely go back. More

by Sandjan53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Peck
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Nov 04, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

November 03, 2021

I had a leak dripping in on the passenger side. They knew what it was … my car lives outside… and something was clogged in the AC line. They blew it out and didn’t charge me! That made my day! Thank you Cope More

by jeanneschumacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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Nov 04, 2021 -

Copeland Subaru Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

November 03, 2021

On Monday 11/01/21 we leased a 2021 Subaru Crosstrek. through the kindness and knowledge of Christopher Dacosta and Max Martin-Simmons our experience was wonderful despite these trying times when things More

by SANDI4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Max Martin-Simmons
Report | Print
Nov 04, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for choosing Copeland Subaru Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

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