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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,547 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,547 reviews

May 12, 2025

Copelnd puts the customer first. .. and will work with Subaru on your behalf when there is an issue that involves the warranty! More

by tj33furey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
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May 14, 2025 -

Copeland Subaru Hyannis responded

Thank you for highlighting our commitment to customer service at Copeland Subaru Hyannis! We're always here to assist and ensure your experience with us is top-notch. Take care and we'll see you next time! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Service effective and reliable, done in a timely manner, with visit handled by efficient and friendly staff. More

by Yankee1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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May 13, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that our team at Copeland Subaru Hyannis provided you with effective and reliable service. Thank you for highlighting the efficiency and friendliness of our staff! Best, Bryan Scarpellini Managing Partner

May 02, 2025

Professional, on-time, friendly, reliable and trust worthy. They always come through and can be counted on every time! More

by Lynn B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Report | Print
May 04, 2025 -

Copeland Subaru Hyannis responded

Lynn, thank you for the wonderful feedback! We're delighted to hear that our team at Copeland Subaru Hyannis consistently meets your expectations. We look forward to continuing to serve you in the future! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 27, 2025

My experience purchasing my new CrossTrek with Patrick Fortran was as smooth as could be, even though my trade-in had some unexpected title issues. I felt comfortable and he was not pushy, a genuine good More

by Gerald
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
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Apr 28, 2025 -

Copeland Subaru Hyannis responded

Hi Gerald! We're delighted to hear that Patrick made your Copeland Subaru Hyannis experience smooth and enjoyable despite the title issues. Enjoy every moment with your new 2025 Subaru Crosstrek! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 26, 2025

This is really about the service representatives. Each person was very kind to a grumpy start to the day for me. They are an asset to your dealership. More

by stephanie.york
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Cole Semple
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Apr 28, 2025 -

Copeland Subaru Hyannis responded

Stephanie, we're glad to hear that our service representatives at Copeland Subaru Hyannis could turn your day around! Your kind words mean a lot, and we're proud to have such an amazing team. Thanks for sharing your experience with us! Best, Bryan Scarpellini Managing Partner

April 26, 2025

The dealership was clean and efficient. I had no problem scheduling an appointment. People were pleasant to work with More

by cnskye346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Report | Print
Apr 28, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're glad to hear that our team at Copeland Subaru Hyannis provided a pleasant and efficient visit. We appreciate your feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

April 26, 2025

Overall great experience! The staff answered all my questions & was exceptionally nice from beginning to end. More

by Irinalap1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Lapointe
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Apr 28, 2025 -

Copeland Subaru Hyannis responded

Irina, we're delighted to hear that our team at Copeland Subaru Hyannis provided you with a great experience! Thanks for the kind words and support. Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

Friendly, knowledgeable and efficient throughout the process of purchasing my certified pre- owned Subaru at Copeland. More

by eileenmacwest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario in finance dept, Robert Wayburn
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Apr 28, 2025 -

Copeland Subaru Hyannis responded

Eileen, we're delighted to hear that your experience with us at Copeland Subaru Hyannis was knowledgeable and efficient! Thank you for choosing us for your Subaru purchase. Enjoy the ride! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

Great experience overall. No pressure sales. Friendly, polite and helpful in every way from our trade in, selection of our new vehicle and financing. More

by foxcelady123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
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Apr 28, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a great experience with us at Copeland Subaru Hyannis! Our team strives to provide friendly and pressure-free service, so it's wonderful knowing we hit the mark. Enjoy your new vehicle! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

Cole was very friendly and easy to work with, great experience all around at Copeland! More

by Emilylister89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Cole Semple
Report | Print
Apr 25, 2025 -

Copeland Subaru Hyannis responded

Emily, Thank you for the glowing review of Copeland Subaru Hyannis! We appreciate your support! Bryan Scarpellini Managing Partner

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