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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,472 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,472 reviews

September 25, 2021

Quick, efficient and with a smile. Had a coffee in the waiting room and did some computer work while waiting. More

by P3FLYER16
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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Sep 27, 2021 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

September 25, 2021

Excellent service, friendly atmosphere, realistic rates and quality workmanship. Pleasant waiting room. Service done timely. More

by kpeters57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
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Sep 25, 2021 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

September 24, 2021

My salesman, George, and finance person were both friendly and George went beyond helpful. Happy with my car. Your test will be the car maintenance team. More

by ARTFOX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
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Sep 25, 2021 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear that George and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Bryan Scarpellini Managing Partner

September 23, 2021

Excellent service on time. Pleasant to deal with. Nice waiting area. Patrick in sales was great! More

by WILL47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Everton Gouveia
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Sep 24, 2021 -

Copeland Subaru Hyannis responded

Will, Thanks for your feedback on your recent visit to Copeland Subaru Hyannis. I'm glad to hear that Patrick were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Bryan Scarpellini Managing Partner

September 23, 2021

Copeland Subaru is very professional, friendly and accommodating. The service is very prompt and I regularly bring both of my cars to them as needed. More

by GJGLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
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Sep 23, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2021

Had a very good service appt today...............excellent people taking care of me........polite, efficient, ..... Thank you More

by richardrubino21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
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Sep 24, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that Everton had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

September 23, 2021

Tom McCarthy and his team provided great communication, prompt service and a very fair customer support. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Sep 24, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words for Thomas, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

September 23, 2021

Always efficient, courteous service desk. I do not understand all the name changes, Beard to Prime to Copeland. I do miss some of the service employee faces I always knew. It is more formal, less pers More

by CABRENNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know any of these names
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Sep 24, 2021 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

September 23, 2021

Service was prompt and efficient. Everyone was friendly and went out of their way to make sure everything was done to my satisfaction. More

by ACRIEGER81
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Sep 24, 2021 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience working with Thomas! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

September 23, 2021

My lift gate wasn’t working correctly, so I made an appointment. Got there, they were very pleasant to deal with. They fixed the lift gate and did a recall as well. They were done in no time, and didn’ More

by bunny4156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall her name but she was lovely
Report | Print
Sep 24, 2021 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

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