Copeland Subaru Hyannis

Typically very accommodating to us Island travelers . This appointment there was miscommunication re:problem ( info mechanic received was not actual problem) which unfortunately because of part delivery This appointment there was miscommunication re:problem ( info mechanic received was not actual problem) which unfortunately because of part delivery delayed repair… but once understood repair was successful More

Service was very professional, thorough and helpful. All questions answered. Staff was courteous and friendly. Thanks! All questions answered. Staff was courteous and friendly. Thanks! More

I went in for my first oil change, and was very impressed. The service rep was very efficient and courteous. The waiting area was very comfortable, and I was out of there in about an hour. I would impressed. The service rep was very efficient and courteous. The waiting area was very comfortable, and I was out of there in about an hour. I would highly recommend Copeland Subaru. More

I want to thank Copeland Subaru Hyannis, especially Norm and Michelle, for their outstanding service. After a terrible experience with a local auto shop—despite their over 1,000 4.9-star reviews on Google—I and Michelle, for their outstanding service. After a terrible experience with a local auto shop—despite their over 1,000 4.9-star reviews on Google—I hesitated to trust anyone with my car. The previous mechanic failed to tighten the oil cap properly, causing oil to spray all over the engine bay. I discovered this mistake less than 30 miles into driving, just 2 days after the service, which I had gotten right before Christmas. While I respect the hard work of labor service professionals, this level of negligence is simply unacceptable. As someone who drives weekly, I understand how dangerous such an oversight could have been. Thankfully, the team at Copeland Subaru Hyannis restored my confidence with their professionalism and meticulous attention to detail. Norm and Michelle went above and beyond to ensure everything was done correctly, and I truly appreciate their dedication to quality and customer care. Highly recommended! More

Courteous, efficient, informative. Much more so than other Subaru dealerships I have dealt with in the past. Much more so than other Subaru dealerships I have dealt with in the past. More

Very satisfied with the customer service and dealing with George. He made the transition seamless. Would highly recommend Copeland. George. He made the transition seamless. Would highly recommend Copeland. More

My experience at Subaru is always seamless and positive… thanks to George. He takes great care of me. thanks to George. He takes great care of me. More

What a wonderful experience at Copeland Subaru. The dealer was efficient and effective in all aspects of my experience! That being said, what made everything perfect was my sales consultant Tristan The dealer was efficient and effective in all aspects of my experience! That being said, what made everything perfect was my sales consultant Tristan! He was a great listener, not pushy and had amazing knowledge of the vehicles that I was interested in. A true professional with a vast knowledge of all aspects of my purchasing experience. Best I sales person I have ever experienced. His follow up, knowledge and likable demeanor exceeded my expectation!! More

Great experience. Tristan was very helpful. We are happy with our purchase of a used outback Tristan was very helpful. We are happy with our purchase of a used outback More

I can not say enough about the level of expert customer care Copeland Subaru delivers. I love them! care Copeland Subaru delivers. I love them! More