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Copeland Subaru Hyannis
Hyannis, MA
1,478 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,478 reviews
December 24, 2024
This was my first time at the dealership I had just moved to Cape Cod. I always use Bertera Subaru. I bought it in West Springfield. My daughter came with me as I don’t really know Hyannis very well. moved to Cape Cod. I always use Bertera Subaru. I bought it in West Springfield. My daughter came with me as I don’t really know Hyannis very well. More
by Ct yankee
Employees Worked With
Michelle Martin
December 24, 2024
Was greeted promptly. All scheduled service was completed in a timely manner. Michelle explained to me what my next visit would include. Friendly, courteous service. Absol All scheduled service was completed in a timely manner. Michelle explained to me what my next visit would include. Friendly, courteous service. Absolutely love my Subaru Outback! More
by njbesq
Employees Worked With
Michelle Martin
December 24, 2024
I always get amazing service at the dealership where I bought my car in 2019. I purchased an extended warranty so I’ve been lucky that I haven’t had to pay a lot. All of the Service staff are friendly and bought my car in 2019. I purchased an extended warranty so I’ve been lucky that I haven’t had to pay a lot. All of the Service staff are friendly and professional. Michelle was especially great during my last visit. Give her a raise! Give them all a raise! They’re just amazing. More
by Sheila H.
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
December 24, 2024
The car was serviced promptly for oil change and tire rotation. I waited an hour for it which is reasonable. I used the coupon which was sent to me via an email from the dealership. The lounge area was n rotation. I waited an hour for it which is reasonable. I used the coupon which was sent to me via an email from the dealership. The lounge area was neat and comfortable with a nice coffee maker, snacks and magazines. More
by DrDK
Employees Worked With
Essence Mahoney, Cole Semple
December 18, 2024
Everyone is very friendly and knowledgeable. They take the time to explain what needs to be done to the car and always manage to find a discount to help bring down the cost of repairs. They take the time to explain what needs to be done to the car and always manage to find a discount to help bring down the cost of repairs. More
by capeboy
Employees Worked With
Essence Mahoney
December 17, 2024
Copeland Subaru has a wonderful staff and a huge inventory of vehicles to choose from. This is the second Subaru that I have purchased from George Costa, my favorite car salesman. The service depart inventory of vehicles to choose from. This is the second Subaru that I have purchased from George Costa, my favorite car salesman. The service department is excellent as well. I feel confident that I’m getting a great deal and will be treated fairly for the life of my car at Copeland. More
by Teachertoni13
Employees Worked With
George Costa, Chris DaCosta
