Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,476 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
Contact Dealership
View Awards

95 Falmouth Rd

Hyannis, MA

02601

Directions

By Type

Showing 1,476 reviews

December 12, 2024

They are thorough, professional and friendly. Keep you updated in the progress of your work. More

by kjbbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
Report | Print
Dec 13, 2024 -

Copeland Subaru Hyannis responded

Thank you for the positive feedback! Our Copeland Subaru Hyannis team looks forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

December 11, 2024

My repair needs occurred around a holiday. Parts were obtained and repair work was completed in timely and proficient manner. A loaner vehicle was provided to me. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Dec 12, 2024 -

Copeland Subaru Hyannis responded

Bruce, we're delighted to hear that our team at Copeland Subaru Hyannis could assist you efficiently during the holiday season. Providing a loaner vehicle is just one way we aim to make your experience as smooth as possible. Thanks for sharing! Bryan Scarpellni Managing Partner

December 11, 2024

Friendly, knowledgeable, asked what we wanted, presented options, met our needs, expectations, and great follow up. More

by wrobert16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Report | Print
Dec 12, 2024 -

Copeland Subaru Hyannis responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Copeland Subaru Hyannis met your needs and expectations. We appreciate your support and look forward to serving you again in the future! Bryan Scarpellni Managing Partner

December 11, 2024

Michelle was pleasant and helpful. Kept me informed on status and suggested when to schedule next bidit More

by Suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Report | Print
Dec 12, 2024 -

Copeland Subaru Hyannis responded

Thank you for the feedback! We're glad to hear Michelle was pleasant and helpful during your visit at Copeland Subaru Hyannis. We appreciate your support and look forward to assisting with any future needs! Bryan Scarpellni Managing Partner

December 10, 2024

I bought a brand new car. It was ready on time to make me happy More

by Fitzgeraldr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
Report | Print
Dec 11, 2024 -

Copeland Subaru Hyannis responded

Thank you for trusting the Copeland Subaru Hyannis team with your business! We hope you enjoy your new vehicle! Best, Bryan Scarpellni Managing Partner

December 08, 2024

Patrick was awesome! Everything went smoothly and he was clearly knowledgeable as well as the rest of the team. More

by egrayg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Report | Print
Dec 09, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Patrick and the team at Copeland Subaru Hyannis provided a smooth experience for you! We hope to see you next time! Enjoy your new ride! Bryan Scarpellni - Managing Partner - (508) 534-2144

December 07, 2024

My experience at Copeland Subaru Hyannis has always been great!! Christian who welcomed me recently for my service was especially pleasant and professional!! More

by robinmarianielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Dec 09, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Christian made your recent visit a pleasant one at Copeland Subaru Hyannis! Thank you for sharing your positive experience with us. Best, Bryan Scarpellni Managing Partner

December 02, 2024

Appointments are easy to schedule and service writer takes all information that I give them about concerns that I have and are easy to work with Work is completed in a timely manner and work that was do More

by Pjvito52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Dec 03, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! Our team always aims to provide timely service and clear communication. We appreciate your feedback! Best, Bryan Scarpellni Managing Partner

December 01, 2024

Service was responsive and professional. Staff were extremely pleasant and thorough to deal with. Would use again. More

by sdflack12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Report | Print
Dec 02, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a positive experience with our team at Copeland Subaru Hyannis! Thank you for your kind words, and we look forward to serving you again in the future. Best, Bryan Scarpellni Managing Partner

December 01, 2024

Great experience! Professional, helpful, respectful, positive… working with the service department is a pleasure and I have high confidence that both gas and EV car wi More

by Capeeyes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Report | Print
Dec 02, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with our service department at Copeland Subaru Hyannis! We're delighted to hear that both of your Subarus are receiving the care they deserve. We appreciate your trust and look forward to continuing to provide excellent service! Bryan Scarpellni Managing Partner

1
...
18
19
20
...
148