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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,475 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,475 reviews

November 05, 2024

Wonderful, fast, efficient, service. the service person (essence) explained every thing that was being done. Answered every question. Friendly and oil change was done in less than an hou More

by louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
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Nov 05, 2024 -

Copeland Subaru Hyannis responded

Louise, we're delighted to hear that Essence provided you with such efficient and friendly service at Copeland Subaru Hyannis. Thank you for sharing your experience! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Did the requested work in a timely manner. Cost was slightly below the estimate and the car runs fine now. More

by Fiskfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Essence Mahoney
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Nov 05, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that your experience with Copeland Subaru Hyannis was efficient and cost-effective! It's great to know the car is running smoothly. Thanks for choosing us! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Easy to make appointment. Service was fast and efficient. Work was thoroughly explained. It was a good experience. More

by ccladyslipper
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Michelle Martin
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Nov 06, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that your service experience at Copeland Subaru Hyannis was smooth and informative. Thank you for sharing this positive feedback, and we look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

November 05, 2024

I had a great experience purchasing my new 2024 Subaru crosstrek. The staff was knowledgeable, courteous and most helpful throughout the process. More

by mknowles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
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Nov 06, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a great experience with our team at Copeland Subaru Hyannis! Enjoy your new 2024 Subaru Crosstrek, and thank you for choosing us. Best, Bryan Scarpellni Managing Partner

November 05, 2024

Cole, and staff in service dept. , were courteous, helpful and kind. I would recommend them without reservation. More

by Jack
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
Report | Print
Nov 06, 2024 -

Copeland Subaru Hyannis responded

Jack, thank you for recommending Cole and the service team at Copeland Subaru Hyannis! We're delighted to hear about your positive experience. Bryan Scarpellni Managing Partner

November 05, 2024

Quick and concise. Pleasant environment. Staff was very cordial. Comfortable waiting area. Overall a very good experience. More

by ruf1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
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Nov 05, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with us at Copeland Subaru Hyannis! We're glad to hear that our team and facilities met your expectations. We look forward to welcoming you back in the future! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Easy to work with and make appointments, work is always done in a timely manner. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Cole Semple
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

We really appreciate you taking the time to leave Copeland Subaru Hyannis this awesome review, thank you! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 04, 2024

Professional service and very attentive to details and customer needs. Very punctual and finished job earlier than anticipated. More

by claude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Hi Claude, we're delighted to hear that you appreciated the professional and attentive service at Copeland Subaru Hyannis. We look forward to serving you again! Have a great ride! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 04, 2024

Oil change was done within the 1 hour promise. I really liked my sales person Max. More

by Crossmyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Max Martin-Simmons
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Hi Cross! We appreciate your shoutout to Max and our team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellni - Managing Partner - (508) 534-2144

October 31, 2024

Friendly, accommodating and great communicators. Easy to make appointments and work completed on time and well done. More

by Pekadyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Nov 01, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our team provided friendly and efficient service. We look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

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