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Copeland Subaru Hyannis

Hyannis, MA

Overview
Reviews
Vehicles
4.9
1,475 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,475 reviews

October 16, 2024

Courteous and quick to make appointments and efficient at performing maintenance. Clean waiting room w coffee More

by Meb6730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Robert Wayburn, Tristan Lai-Santos, Essence Mahoney
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Oct 17, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're glad to hear that our team provided efficient service, and that you enjoyed our waiting room & amenities. We appreciate your feedback! Best, Bryan Scarpellni Managing Partner

October 15, 2024

Essence at Copeland Subaru handled our recent service appointment very professionally. She was great to work with. Thank you. More

by david.teuteberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Oct 16, 2024 -

Copeland Subaru Hyannis responded

David, we're delighted to hear that Essence provided you with a professional service experience at Copeland Subaru Hyannis. Thank you for sharing your feedback! Best, Bryan Scarpellni Managing Partner

October 15, 2024

Tristan, as always, was personable, professional and pleasant to deal with. He kept me updated during the whole process. I had tried another Subaru dealership on the Cape, and by far, Copeland Subaru ha More

by Danny P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
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Oct 16, 2024 -

Copeland Subaru Hyannis responded

Danny, it's wonderful to hear that Tristan provided you with such a positive experience at Copeland Subaru Hyannis. We appreciate your loyalty and are glad we could meet your expectations once again! Bryan Scarpellni Managing Partner

October 15, 2024

Great service at this location! They were friendly and quick and responsive to all my questions More

by delyana_krivcheva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
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Oct 16, 2024 -

Copeland Subaru Hyannis responded

Delyana, We're so glad to hear it! Thank you for rating Copeland Subaru Hyannis five stars! Bryan Scarpellni Managing Partner

October 14, 2024

Great Sales Person Rob. The dealership was easy to deal with except the business manager tried to upsell us an extended warranty package and when we said no continued to tr More

by charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Robert Wayburn
Report | Print
Oct 15, 2024 -

Copeland Subaru Hyannis responded

Charlie, thanks for the feedback! We're glad to hear Rob provided great service at Copeland Subaru Hyannis. We'll address your concerns about the upsell attempt with our team to improve future experiences. Bryan Scarpellni Managing Partner

October 13, 2024

I have always found the dealership to be very professional. Ilike the fact that the somewhat often loud salesman are not in the waiting room. More

by Jeanefreeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Oct 15, 2024 -

Copeland Subaru Hyannis responded

Jeanefreeland, we're glad to hear you appreciate the professional atmosphere at Copeland Subaru Hyannis. Thank you for sharing your feedback with us! Bryan Scarpellni Managing Partner

October 13, 2024

The work was done professionally . I had some time issues develop that day due to a family illness . The time quoted was longer than I had planned on. Essence was known to me from anot More

by klockyer280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Oct 15, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us at Copeland Subaru Hyannis! We're glad to hear that Essence was able to assist and make the situation more manageable. We appreciate your kind words and we're here if you need anything in the future! Best, Bryan Scarpellni Managing Partner

October 12, 2024

Service was prompt and efficient. Staff was knowledgeable and pleasant. That’s all I have to say. More

by Judieflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Report | Print
Oct 14, 2024 -

Copeland Subaru Hyannis responded

Judie, thank you for the positive feedback about your recent visit here at Copeland Subaru Hyannis! We hope we have the opportunity to serve you again in the future! Best, Bryan Scarpellni Managing Partner

October 11, 2024

Excellent service. Friendly staff. Fair pricing. Nice waiting area. Would use them again. Highly recommended More

by Nrudman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Report | Print
Oct 14, 2024 -

Copeland Subaru Hyannis responded

Thank you for the glowing review! We're delighted to hear that our team at Copeland Subaru Hyannis provided excellent service and a pleasant experience. We look forward to welcoming you back in the future! Best, Bryan Scarpellni Managing Partner

October 11, 2024

Service runs on time. Sales staff is knowledgeable and competent. Leasing process is not too complicated. More

by Jcavkeating
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Report | Print
Oct 14, 2024 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share this great review of Copeland Subaru Hyannis! Our team appreciates your business and looks forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

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